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BrandPointZero - Employer Branding and Communications - Brands of Distinction Image

Building employer brands of distinction

By Employer branding, Our thoughts

Every organisation has an employer brand – but only a few have distinctive employer brand assets that make them instantly recognisable and consistently considered by talent. In a world where career options are abundant and attention is scarce, understanding what makes your employer brand distinctive is one of the most powerful levers you can pull in talent acquisition.

Just like consumer brands, your employer brand identity is built from the visual, verbal and behavioural elements that collectively represent what it feels like to work for you. Colours, fonts, photographic style, tone of voice, employer value proposition cues, brand characters, sonic elements – when consistently deployed, these act as shortcuts that help candidates notice, remember and eventually choose you.

This matters because the talent market is saturated. It’s not only competing employers adding noise; even your own recruitment communications can distract from your brand’s essence. So how do you break through?

The power of distinctive employer brand assets

Strong employer brands share the same two success criteria as famous consumer brands:

Uniqueness. Do they recognise it as yours and not someone else’s?
Awareness. Do people recognise this asset?

Think of how McDonalds’ golden arches, Nike’s swoosh, Disney’s castle silhouette, or the unmistakable Coca-Cola script and Cadbury purple packaging bring their brands to mind instantly. None of these requires the brand name to be present; the assets do the heavy lifting.

Now imagine applying that same principle to your employer brand.

What if your careers site look-and-feel, your recruitment campaigns, your EVP visuals, your people photography, or even your internal culture symbols were so distinctive that candidates could identify them in a split second? That’s the real opportunity.

The Ehrenberg-Bass Institute conducted a study showing that distinctive brand assets increased brand recall by up to 300%. Imagine if three times more people thought of your brand when it was time to change jobs? You’d be buzzing, and rightfully so.

When people remember your employer brand more easily, you win in all the places that matter:

  • More consideration when talent enters the job market
  • Higher relevance among passive talent
  • Stronger internal pride and advocacy
  • Higher awareness of open roles
  • Lower cost per hire

That is the value of a strong visual articulation of your employer proposition – in other words, your employer brand.

Why talent teams need to treat employer brand like marketers treat product brand

A distinctive employer brand:

  • Reduces reliance on high‑cost media
  • Makes you recognisable even in highly cluttered job boards and social feeds
  • Builds cumulative mental availability that compounds over time
  • Helps you stand out in competitive categories where roles look similar
  • Future‑proofs the organisation against talent shortages

But you can only unlock this by auditing and quantifying the strength of your employer brand assets. Many organisations don’t. They leave employer branding decisions to design trends or campaign‑to‑campaign reinvention. But candidates encode only a fraction of what they see into memory – and inconsistency kills recognition.

Measure, refine and protect your employer brand assets

Product marketers use the Ehrenberg‑Bass Distinctive Asset Grid to assess brand identity assets. We, as employer marketers, should do the same by assessing employer brand identity assets by their uniqueness and awareness.

We can then form a grid that uses these two measures to place each brand element into one of four quadrants. Which will help you decide whether to use, invest in, avoid, or retire each asset.

Use or lose (famous and unique)
These are your true employer brand’s distinctive assets. When an asset is in this quadrant, use it everywhere. It’s strong enough to stand in for your brand name.

Invest (unique but not yet famous)
These elements are distinctively yours, but people don’t recognise them widely yet. These assets need repetition and consistency so candidates can learn them and store them in memory. The aim is to grow them into “Use or Lose” assets over time.

Avoid (famous but not unique)
These are the assets candidates recognise, but they could belong to any employer. These can harm your employer brand by risking associations with competitors. It’s better to steer clear and instead strengthen what is distinctly yours.

Test or Ignore (not famous, not unique)
These assets either haven’t been used enough to gain traction, simply aren’t memorable, or don’t clearly belong to your organisation. For employer brands, this is where “experimental” visual ideas often sit. If repeated use doesn’t shift them toward fame or uniqueness, you should retire or rethink them.

Look at the history of your employer brand too – past symbols, internal rituals, cultural narratives or visual elements may be highly ownable but currently underused. The key is to reduce randomness and increase consistency. Every touchpoint – from job ad banners to onboarding packs – is a chance to reinforce recall.

A final reminder for Talent Acquisition leaders

Every time a candidate notices your employer brand, you earn a chance to build mental availability. But only if your identity is consistent, distinctive and recognisable. This means:

  • Fewer visual changes
  • Clear, coherent use of branded elements
  • Strong internal governance
  • Protecting the employer brand the same way marketers protect the corporate brand

Do this, and you’re not just ‘doing employer branding’. You’re building a brand of distinction in the talent market – one that people remember when it’s time for their next move.

Need a little help?

We hope you’ve found this article helpful. If you want help, support or even just a chat about this or any aspect of your employer brand or talent strategy, then drop us a line. Between you and I, much of our best work has started with a cup of tea, chocolate Hobnob and a video call.

BrandPointZero - Employer Branding and Communications - Blogs - Trust

Rebuilding Trust: Employer Brand Trends Shaping 2026

By Employer branding, Our thoughts

TL;DR

Trust in institutions is falling and it’s changing how candidates choose employers and how employees engage. The brands that win in 2026 will earn credibility through employee voice, authentic content and consistent culture. This is where employer brands need to focus.

Rebuilding trust: employer brand trends shaping 2026

2026 feels unsettled. Political unrest. Economic pressure. A growing sense that the institutions meant to guide and protect us aren’t doing their job.

According to the Edelman Trust Barometer (2026), years of broken promises have eroded trust in business, government, media and nonprofits. In many developed countries, trust is flatlining or falling. A striking 70% of people say they’re hesitant to trust someone who’s different from them.

That mindset doesn’t stop at the office door. It’s reshaping how people choose employers. How they apply. How they engage. And how long they stay.

The trust gap is now a talent problem

When trust in employers drops, behaviour changes. Candidates assume their application won’t be reviewed fairly or even seen by a human. So they hedge their bets. Fire off more applications. Lower the intent. Flood the funnel. At the same time, they’re interrogating employer claims more closely. They want proof. Not polish.

Employees feel it too. Only 48% trust their senior leaders (Gartner, 2025). That’s not just a comms issue. It’s a culture and performance risk. But trust isn’t gone forever. It can be rebuilt. And a socially conscious, embedded employer brand is one of the most powerful levers you’ve got.

Here’s what’s shaping that rebuild in 2026.

Trend 1: Employee voices carry more weight than corporate ones

In a low trust world, peer voice beats brand voice.

80% of candidates check the social profiles of current employees before applying (Socialmediatoday). They’re not looking for polished campaigns. They’re looking for signals of reality. That’s why employee advocacy and user generated content aren’t optional anymore. When people tell their own stories, on their own channels, credibility rises.

Bolt, the European mobility app, tested this properly. While their official LinkedIn page saw organic reach drop by 20 to 30%, employee posts outperformed the brand. They scaled to 60 to 70 active ambassadors in 2025, generating €320,000 in earned media value.

When employees own the narrative, trust follows.

Trend 2: Real beats polished

There’s a visible shift away from glossy, corporate content towards something more human. Yes, there’s still a place for strong creative. But on platforms like Instagram and TikTok, stripped back formats win. And so does honesty. This isn’t about chasing trends or being scrappy for the sake of it. It’s about understanding the digital environments younger audiences already inhabit.

Look at Lloyds Banking Group. Their TikTok account, @lloydsbankinggroup, features employee generated content using trending sounds and industry in jokes. Some videos have reached tens of thousands of views. Not because they were highly produced. Because they felt real.

When employers meet people where they are, relevance grows. So does trust.

Trend 3: Give value before you ask for commitment

Trust builds when people feel respected. That’s why we’re seeing more employers give candidates practical value before they apply. Clear advice. Transparent hiring stages. Real insight into what the role involves. It reassures candidates. It also improves quality.

Given that 53% of UK professionals leave a new role within six months due to mismatched expectations (Robert Walters), setting clarity early isn’t generous. It’s strategic.

Barclays are already leaning in. They’re sharing tips and advice via TikTok, partnering with early career employees to offer networking and application guidance. Meanwhile, employees at Sheerluxe have built individual followings by sharing day to day work life on Instagram and TikTok, blending personality with insight.

It’s not recruitment marketing. It’s relationship building.

Trend 4: Close the gap between message and reality

Trends move quickly. Trust doesn’t.

71% of employees say they feel overwhelmed by the amount of change at work. What they want is clarity. Consistency. Alignment between what they were promised and what they experience. Your external message has to match your internal reality. No inflated claims. No campaigns that over promise and under deliver. Your EVP should shape leadership behaviours, onboarding, progression and everyday culture. Not just careers content.

Consistency builds trust faster than novelty ever will.

Trend 5: AI is already shaping your reputation

AI is changing how candidates discover you. At scale.

70% of job seekers use GenAI to research companies, draft applications and prepare for interviews (AIatWorkReport Indeed). Increasingly, AI driven search is the first touchpoint. The challenge? Large language models pull information from Glassdoor, Indeed and other third-party platforms. Places you don’t control.

Those sources are shaping perception before candidates reach your careers site.

That means your content needs to be AI ready. Clear structure. Clean taxonomy. Consistent language. Transparent culture information.

For transparency, I used AI to help refine parts of this article for search visibility. It improved wording and structure. The thinking and perspective are still mine.

That balance matters.

Rebuilding trust starts now

The climate of mistrust isn’t disappearing any time soon. But that creates opportunity.

Employers who invest in authentic, embedded and socially conscious employer branding can differentiate in a crowded, sceptical market.

Trust won’t be rebuilt through slogans. It’ll be rebuilt through consistency. Clarity. Credible proof.

Ready to strengthen trust through your employer brand?

If you’d like to explore how these trends apply to your organisation, or how to strengthen trust through an authentic, culturally-aligned employer brand, we’d love to talk. Get in touch.

BrandPointZero - Employer Branding and Communications - Blogs - Power of the Triangle

The power of the triangle, how to turn an EVP into an employer brand

By Employer branding

If you want to build something that lasts, you need the right structure.

That’s why engineers use triangles to construct bridges. It’s how architects stabilise skyscrapers, and how designers create frameworks that won’t buckle under pressure. The triangle is the world’s strongest shape – not because it’s complicated, but because it distributes weight evenly. It holds itself up. And once in place, it endures. The same principle applies when you build an employer brand.

Transforming an employer value proposition (EVP) into a living, breathing employer brand isn’t about slogans, stock photos, or slide decks. It’s about creating something that can stand up to scrutiny – from candidates, employees, and customers alike. At its best, an employer brand connects two worlds: Talent Acquisition and Marketing. One drives attraction and conversion; the other drives emotion and meaning. When those two forces align, the result is more than recruitment – it’s reputation.

To ensure our employer brands stand the test of time, we use a simple framework: three questions, arranged like the corners of a triangle.

Because a strong brand, like a strong structure, must hold at every point.

Point one: memorability

It really doesn’t matter how well researched your EVP is if people don’t remember it. Remember, people don’t connect to PowerPoint slides – they connect to ideas. Feelings. And stories. In a noisy talent market, where every organisation claims to offer “great culture” and “career growth,” you need a story that cuts through. And being memorable is what turns your EVP from a statement into a brand moment.

For Talent Acquisition Leaders, this means creating campaigns that make people feel something about working with you before they even apply. For Heads of Brand and Marketing, it means ensuring your employer brand is as distinct and iconic as your consumer one – because the best talent wants to join brands they already admire.

If your idea doesn’t stick in the mind, if it doesn’t make someone stop, smile, or imagine themselves there, it hasn’t done its job.

Point two: motivation

An employer brand must do more than inspire – it must move people. Memorability may get attention, but motivation creates action. For Talent Acquisition Leaders, that means converting awareness into applications. For Heads of Brand and Marketing, it means shaping advocacy – turning employees into brand ambassadors who amplify your story from within.

Motivation happens when people see meaning, when they believe that your organisation stands for something bigger than the job description. A motivated candidate applies. A motivated employee stays. A motivated workforce builds your brand from the inside out. So, your EVP must give them that reason to change, to choose, and to champion.

Point three: truth

This is the foundation upon which everything else rests. Without truth, your employer brand might be memorable, even motivating – but it won’t be trusted. The strongest employer brands don’t invent culture; they articulate it. They reveal the tension between aspiration and reality and use creativity to close that gap.

Truth doesn’t mean dull. It means honest. It’s the clarity that helps recruiters set expectations and marketers tell stories that ring true. When your EVP is rooted in lived experience, it becomes more than words – it becomes behaviour. And when people experience that truth every day, they don’t just join your company; they believe in it.

The triangle that endures

So that’s the triangle. Three corners, three questions: Is it memorable? Is it motivating? Is it truthful? Not fifty slides or hundreds of workshops – just a framework that demands clarity and rewards honesty.

When all three points align, something powerful happens: your EVP stops being an internal statement and becomes an external story. It attracts the right people. It unites marketing and talent. And it builds a brand that doesn’t just perform – it endures.

Because strong brands, like strong structures, stand the test of time.

Need a little help?

We hope you’ve found this article helpful. If you want help, support or even just a chat about this or any aspect of your employer brand or talent strategy, then drop us a line. Between you and I, much of our best work has started with a cup of tea, chocolate Hobnob and a video call.

BrandPointZero - Employer Branding and Communications - Blogs - AI and Data Leakage

How you can stop sensitive people data leaking into public AI tools

By AI, Employer branding

AI tools have quietly become part of the HR toolkit. They help TA teams rewrite job ads at speed, summarise interview notes, sense-check policies, draft internal comms, and even brainstorm recruitment messaging. Used well, they save hours. Used carelessly, they can put your candidates, employees – and your employer brand – at serious risk.

And here’s the uncomfortable truth: HR teams handle some of the most sensitive data in the business. CVs, salary details, performance notes, medical adjustments, grievance records, workforce plans. Exactly the kind of information that should never end up inside a public AI model. So how do you get the benefits of AI without accidentally leaking people data? Let’s break it down.

Why AI risk looks different for HR and TA

Public AI tools are designed to learn. In many cases, that learning happens using the prompts people enter – unless you’re on a business-grade plan with the right safeguards in place.

That means:

  • Pasting a CV into an AI tool to ‘summarise key skills’
  • Asking AI to ‘rewrite interview feedback more professionally’
  • Dropping in headcount plans or restructuring scenarios for clarity


could expose personally identifiable information (PII), confidential employee data, or sensitive business strategy.

This isn’t about bad actors. It’s about busy recruiters and HR partners trying to work faster – without clear guardrails. And when something goes wrong, it’s HR who deals with the fallout: loss of trust, regulatory risk, reputational damage, and very awkward conversations with the legal team.

The cost isn’t just financial – it’s trust

A people-data breach doesn’t just trigger compliance issues. It damages credibility. Candidates trust you with their career history. Employees trust you with deeply personal information. If that trust is broken – even accidentally – the impact on your employer brand can last far longer than any fine.

The widely reported Samsung incident in 2023 is a good reminder. Employees pasted confidential material into a public AI tool to ‘work faster’. No hacking. No malicious intent. Just a lack of policy, training, and technical controls – which ultimately forced the company to ban generative AI altogether.

For HR teams trying to modernise, that’s the worst-case scenario: AI becoming off-limits instead of well-governed.

Six practical ways HR & TA teams can use AI safely

1. Create an AI usage policy that actually reflects HR reality
Generic IT policies don’t cut it here. HR needs a clear, practical AI policy that spells out:

  • What counts as sensitive people data
  • What must never be entered into public AI tools (CVs, interview notes, salary data, DEI metrics, medical or performance information)
  • What is safe (anonymised data, templates, structure, tone, idea generation)

Make this part of onboarding for recruiters and HR partners – and revisit it regularly. AI usage evolves fast. Your guidance needs to keep up.

2. Use business-grade AI tools – not free public accounts
If your recruiters are using free AI tools, you’re relying on goodwill and settings most people don’t understand.

Business plans like ChatGPT Team or Enterprise, Microsoft Copilot, or Google Workspace AI come with contractual guarantees that your data won’t be used to train public models. That matters – a lot – when you’re dealing with candidate and employee data. This isn’t about ‘premium features’. It’s about creating a legal and technical barrier between your people data and the open internet.

3. Put guardrails in place with Data Loss Prevention (DLP)
Even with policies and training, mistakes will happen. That’s why HR teams benefit from Data Loss Prevention tools that can:

  • Detect when sensitive information is being pasted into AI prompts
  • Block or redact PII in real time
  • Flag risky behaviour before data leaves your environment

Tools like Microsoft Purview or Cloudflare DLP act as a safety net – especially helpful in high-volume recruiting teams where speed is everything.

4. Train HR teams on how to prompt safely – not just what not to do
‘Don’t do this’ training rarely sticks. Instead, run practical sessions where recruiters and HR partners learn:

  • How to anonymise CVs and interview notes
  • How to ask AI for structure, tone, or frameworks rather than content
  • How to sense-check AI outputs for bias or compliance risk

This turns AI safety into a skill – not a restriction – and helps teams work smarter without crossing lines.

5. Regularly review AI usage – without creating fear
If you’re using business-grade AI tools, you’ll have access to usage logs and admin dashboards. Use them. Not to catch people out – but to:

  • Spot patterns that suggest confusion or training gaps
  • Identify teams that might need extra support
  • Refine your policies as real-world usage evolves

Good governance feels collaborative, not punitive.

6. Build AI awareness into your HR culture
Policies and tools only go so far. The biggest shift happens when HR leaders:

  • Model good AI behaviour themselves
  • Encourage questions and uncertainty
  • Normalise saying “I’m not sure if this is safe – let’s check”

When AI safety becomes part of everyday HR decision-making, you reduce risk without slowing people down.

AI belongs in HR, but only if it’s used responsibly

AI isn’t going anywhere. And for HR and Talent teams under constant pressure to do more with less, it can be a genuine advantage. But when you’re handling people data, speed can’t come at the cost of trust.

With the right policies, tools, and training in place, HR teams can use AI confidently – protecting candidates, employees, and the employer brand they work so hard to build. If AI is shaping the future of work, HR needs to be leading the conversation – not cleaning up the mess afterwards.

Need a little help?

We hope you’ve found this article helpful. If you want help, support or even just a chat about this or any aspect of your employer brand or talent strategy, then drop us a line. Between you and I, much of our best work has started with a cup of tea, chocolate Hobnob and a video call.

BrandPointZero_employerbrandandcommunicationsagency_responsive_talent_future_ta_image

Responsive Talent: The Future of TA in an AI World (Part 2)

By Employer branding, Our thoughts

TL;DR

The future of TA might be way wilder than you think.

What if loyalty to one employer is dead? What if people dip in and out of jobs like gigs – short bursts, constant change? In this future, TA doesn’t just hire, it builds pop-up dream teams to solve problems in real time.

Imagine Talent pros working side-by-side with business leads, quickly figuring out what skills are needed, and using smart tech to snap the right people into place, again and again. That’s Responsive Talent, and it could be where we’re headed.

To get ready, TA needs to get closer to the action, understand the real business challenges, and build flexible, fast-moving systems. Oh, and Employer Brand? Still vital. But it’s less about logos and more about giving people a brilliant experience every time they work with you. This isn’t a tweak. It’s a total shift. Are you in?

Part 2: A more radical vision

In Part 1, we explored how Talent Acquisition can add strategic value by owning employer brand awareness at the top of the funnel. This time, we’re looking even further ahead – at a more radical transformation.

What if the role of Talent Acquisition was completely reimagined?

Responsive talent solutions: A new model for TA

Picture this: employee loyalty is at an all-time low. Engagement continues to fall, already sitting at just 10% in the UK, according to Gallup. Most people now take on short-term roles and jump between projects, with little long-term commitment to any one company.

In this world, TA looks very different. We can foresee a shift in focus from long-term recruitment to on-demand resourcing, working hand-in-hand with business leaders to quickly scope out needs and build agile, project-based teams.

The TA pro becomes a kind of internal consultant. Someone who can diagnose problems, propose the right mix of talent, and rapidly assemble teams to get things done. It’s all about matching business needs with the right people, in the moment.

In this paradigm Employer Brand still matters. Maybe even more. But now, it’s about designing standout, in-the-moment experiences that constantly build trust and engagement, albeit for short-term gigs.

With the help of Agentic AI, managing those talent relationships becomes seamless. AI handles the logistics, while TA focuses on the human side: building connections, designing great experiences and helping shape business outcomes in a fast-moving, unpredictable environment.

How to get started: 3 essentials

This shift won’t happen overnight. And it may mean a whole rethink (and rename) of the TA function. But no other team is better placed to lead this change.

To move in this direction, you’ll need three things:

  1. A solid tech platform to manage talent pipelines and relationships
  2. A deep understanding of specific departments or functions within your business
  3. A clear, well-supported pilot model to test a more responsive approach

If you’re a specialist TA pro, dedicated to resourcing a specific business function, you already have an advantage. If that’s not you, start by getting closer to a part of the business that’s evolving fast. Maybe a team that’s always recruiting, or that faces regular skills gaps. The more you understand their pain points, the better you can design talent solutions that really work.

Building the business case

Need help building the case? This is where a third-party partner can help. Collaborate on a proposal for how a Responsive Talent Solution could meet the needs of that team in a more agile, effective way.

And don’t forget about Employer Brand. In a world where short-term, fractional talent has lots of options, great brand experiences will make all the difference. It’s how you’ll attract top people, project after project.

Let’s redefine TA together

These are just early ideas. But the future of TA is up for grabs, and there won’t be a single right answer. What matters most is that we keep challenging assumptions and pushing the conversation forward. Together.

Whether you’re interested in:

  • Building strategic employer brand (Part 1)
  • Exlporing responsive talent models
  • Or simply discussing how AI is reshaping TA

We’d love to hear from you. Get in touch. Let’s start the conversation.

BrandPointZero_employerbrandandcommunicationsagency_futur_talent_acquisition_ai_employer_brand_image

Where next after RecFest? The Future of Talent Acquisition in an AI World

By Employer branding, Our thoughts, Talent attraction

TL;DR

AI is automating the bottom of the talent acquisition funnel – CV screening, candidate qualification and application processing. But if TA teams want to grow strategically (not just shrink through automation), they need to move up the funnel. The opportunity: own Employer Brand with a capital ‘B’ – building awareness, meaning, and cultural magnetism that makes you an employer of choice. AI handles the process. Employer brand builds the preference.

RecFest 2025: AI Takes Centre Stage

RecFest UK 2025 was my first. And it didn’t disappoint. The stunning setting, festival vibes, friendly atmosphere and line-up of brilliant speakers made it a ten-out-of-ten kind of day. Highly recommend.

AI and automation took centre stage. And rightly so. As Bill Boorman pointed out, some of what Talent Acquisition teams do today is process-driven, and ripe for automation (check out his work). The room was full of real-world stories from vendors, agencies and TA leads using AI to do the heavy lifting: engaging passive talent, handling huge volumes of applications, and improving the candidate experience.

It was exciting, eye-opening stuff. But I also heard two things that troubled me.

What’s next for TA?

At the end of the day, Sam Berthoud delivered a brilliant closing keynote, inspiring and honest. He warned that if we don’t get ahead of the changes AI is bringing, TA could lose its relevance.

He made a powerful point: TA teams attending RecFest are shrinking. Not just recently, but over the past decade. And much of that change has come from the very automation being celebrated on the day. I could feel how much this profession means to him and to so many of us in the room.

His message was clear: TA needs to evolve. We need to own our future.

That landed hard.

My second concern came from hearing case studies where AI had worked so well that TA budgets had been cut year-on-year. While it’s great to see results, I couldn’t help but think: why aren’t we reinvesting those savings into bigger, more strategic challenges?

Two paths forward for talent acquisition

If we want to grow Talent Acquisition as a discipline and become drivers of strategic value, what’s the right direction to take?

I think there are two strong directions. Here’s the first.

Employer Brand with a capital ‘B’

Let’s take a look at that familiar (if slightly overused) concept of the sales funnel:

Top of funnel:

  • Broad messaging
  • Building awareness
  • Creating cultural meaning
  • Long-term brand building

Bottom of funnel:

  • Targeted communication
  • Driving applications
  • Qualifying candidates
  • Short-term conversion

Most of what we heard at RecFest focused on the bottom. Tech that filters CVs, qualifies candidates and boosts performance. All valuable. But it has limited influence on building and unlocking the total potential value of your employer brand.

To unlock the real power of Employer Brand (with a capital ‘B’) we need to zoom out. Think bigger. Think longer term.

Kevin Simler’s work on cultural imprinting explains this well: people are drawn to brands that mean something socially. That say something about who they are and who they want to be.

That kind of connection isn’t built with a single job ad. It takes repeated, consistent communication. Over time. To more people. It lives at the top of the funnel and it’s where Talent Acquisition can play a leading role in helping businesses become employers of choice.

Where to start: Building strategic employer brand

If you want to build brand in this way, start by working closely with your Corporate Comms, Marketing, and Brand teams (and any in-house specialists already focusing on Employer Brand).

Get a clear picture of where your brand stands today. How it’s perceived by candidates and how you compare to competitors. That insight can come from proper brand research. Then use it to shape a strategy that goes beyond short-term fixes. One that builds meaning and magnetism over time.

Need a place to start? Our EB framework is a good one. Get in touch to find out more.

Coming up in part 2

What if the future of TA looked radically different? What if we moved from long-term recruitment to on-demand resourcing – building agile, project-based teams as business needs evolve?

In Part 2, we’ll explore how TA could become internal consultants who diagnose problems, scope talent needs and rapidly assemble teams using AI-powered systems.

Read Part 2: The Future of TA as Responsive Talent →

Get in touch

In the meantime, we’d love to hear your thoughts. Let’s grab a coffee and chat about where TA goes next, and how we can shape the future together.

BrandPointZero_employerbrandandcommunicationsagency_EVP_activation

EVP Activation: From Strategy to ROI

By Employer branding

TL;DR

Most EVPs fall short because they aren’t activated effectively. Driving ROI from EVP activation requires focus on three pillars: internal engagement, leadership enablement and external storytelling. When employees understand, believe in and share your EVP, employer brand becomes a measurable business asset.

Setting the scene

You did it. You’ve defined your EVP. Discovery sessions? Check. Strategy decks? Check. A shiny new toolkit that made the People team swoon? Double check. You even teamed up with Brand to co-create a bold creative platform.

But here’s the part no one likes to say out loud: Now what?

If your playbook hasn’t been touched since launch, you’ve basically bought the corporate version of a Peloton you never ride. It looks great, but does it deliver value? Not so much. That’s where EVP activation comes in – the work that turns your strategy, toolkit and creative platform into everyday behaviour, communication and experience.

Why activation matters

Most EVP challenges aren’t strategic – they’re activation challenges. You didn’t invest all that time and budget to spruce up a few slides. Your EVP should clarify culture, attract top talent, and give your business a competitive edge in a market that’s more crowded and cynical than ever.

But most companies fall short:

  • Only 21% of employees say their organisation communicates about their EVP enough
  • Just 16% reported knowing what their employer’s EVP entailed
  • 75% of HR leaders admitted they’re not doing a great job communicating it internally

Data from Gartner’s 2024 survey of 1,300 employees and HR leaders)

What is EVP activation?

EVP activation is the process of embedding your EVP into everyday employee and candidate experiences, ensuring it’s understood, believed and lived across the business.

An EVP no one sees or understands isn’t an asset – it’s wallpaper. Activation turns it into something real. Something powerful. And the numbers don’t lie; most employees don’t know what their EVP is, let alone believe in it. If you’re not actively bringing it to life, you’re leaving value (and talent) on the table.

The three pillars of employer brand activation

An EVP is potential. Activation unlocks it – building trust, boosting retention, and shaping reputation from the inside out. These three activation pillars ensure your employer brand shows up consistently and credibly throughout the employee journey.

1. Internal engagement: start where it matters
Your EVP has to land inside before it can live outside.

  • Embed EVP messaging across the employee journey – from onboarding to internal comms.
  • Run regular training sessions for hiring managers and leaders so that they can talk about it with confidence. Give them the tools and examples to make it easy.
  • Empower employer brand ambassadors to share lived experiences – platforms like Real Links can help gamify and scale this.

Don’t tell employees your EVP. Show them.

2. Leadership and manager enablement
Change starts at the top. If leaders don’t walk the talk, no one else will.

  • Get exec buy-in by showing the business case for looking and feeling like a great place to work. Need some supporting stats? Check out this blog.
  • Coach leaders on how to communicate the EVP authentically – arm them with FAQs and examples.
  • Align EVP with leadership comms so it doesn’t feel like yet another HR initiative.

When leaders live it, teams believe it.

3. External storytelling: show, don’t tell
Your employer brand doesn’t stop at your firewall. It shows up in your careers site, job ads, social media – and most powerfully, in what your employees share.

  • Create authentic employee-generated content – polished is great, but lo-fi native content can be just as effective.
  • Share real behind-the-scenes stories that bring your EVP to life.
  • Optimise your careers site with the keywords candidates are searching for (great for SEO).
  • Encourage and reward employee advocacy.

In an era of radical transparency (hello, Glassdoor and TikTok), the raw, real stuff builds the most trust.

Employer brand activation cheat sheet

Want real ROI when activating your employer brand?

  • Educate: Make sure everyone understands the EVP (never assume)
  • Enable leadership: Train leaders and hiring managers to use it fluently
  • Activate it internally first: Then tell real, authentic stories externally
  • Measure: Track behavioural change, engagement and hiring impact

Strong EVP activation closes the gap between what you promise and what people experience. When your EVP is communicated consistently across leaders, teams and touchpoints, it builds trust, boosts retention and drives measurable employer brand ROI.

Final thoughts

To deliver real impact and tangible ROI, your EVP has to be communicated consistently across leaders, teams and touchpoints. When people understand and experience it every day, it bridges the gap between what you promise and what employees actually feel. It builds trust, strengthens culture and drives employer brand ROI.

Frequently asked questions: EVP activation

Q: Why do some EVPs fail to land?
Because they are launched, not activated. EVPs are often introduced once and then left unsupported. As a result, employees don’t hear about the EVP (only 21% say its communicated enough) and only a small percentage can clearly describe what it is (16%).

When employees don’t understand or recognise the EVP, it can’t influence behaviour, belief or culture. And it won’t deliver ROI if that’s the case.

Q: What is EVP activation?
EVP activation is the process of embedding your EVP into everyday communication, leadership behaviour and employee experience so people understand it, believe in it, and feel proud to be part of it.

Q: Where should EVP activation start?
Before you communicate your EVP externally, leaders and employees must understand it, believe it and live it. Internal belief is what makes an employer brand credible to candidates. Inauthenticity is spotted a mile off.

Ready to activate your EVP?

Ready to activate your EVP and turn it into something employees feel, believe and share? At BrandPointZero, we bring employer brands to life through strategic activation that builds trust, boosts retention and delivers real ROI. Get in touch, we’d love to help.

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How to build a stand-out employer brand

By Employer branding, Our thoughts

TL;DR

A stand-out employer brand starts with clear organisational principles and a compelling EVP, then comes to life through the EB 5Ps: Proposition, Proofs, Position, Persona and Platform. Use this framework to build an employer brand that resonates with candidates and employees and sets you apart as a stand-out employer of choice.

How do you build a stand-out employer brand?

In an competitive talent market, building an employer brand requires more than a compelling employee value proposition (EVP). It demands strategic clarity, cultural insight, and creative execution.

In our last blog we broke down what an employer brand is. In short, it’s your reputation. And these days your reputation as an employer is as important as that of your consumer brand.

But what goes into crafting a truly compelling, stand-out employer brand? And how can you go about building one that resonates with both colleagues and potential candidates?

Here at BrandPointZero, we specialise in building authentic, compelling and accessible brands for ambitious organisations like Cornerstone OnDemand, AXA Partners and iQ Student Accommodation.

Before we dive into the tactical steps of building it, let’s first understand its foundational elements.

Core principles for building an employer brand

The first step is to review your organisation’s core beliefs and principles. This might come in the form of your vision, mission and values – or other strategic framework that sets out why you exist, your big-picture goals and how you intend to achieve these. Having a clear sense of these ensures your employer brand feels connected and authentic to your organisation’s culture.

The Employer brand 5Ps framework

Then we focus on five critical elements (what we call the 5Ps) to bring your employer brand to life. These key components work together to ensure it’s both cohesive and compelling.

1. Proposition (your Employee Value Proposition)
The EVP is your promise to your employees – the value you offer in return for their skills, experience, and time (the ‘give and the get’). A well-crafted EVP reflects not only what your organisation offers but also the shared experiences and benefits your employees can expect. This is the heart of your employer brand and it must be distinctive and aligned with your company’s culture and core principles. Take a look at the EVP we developed for Cornerstone OnDemand.

2. Proofs (of your EVP)
Proofs are the concrete examples and stories that validate your EVP. They include testimonials, colleague success stories, benefits, and any evidence that backs up your value proposition.

3. Position
What makes your organisation unique in comparison to your competitors? Understanding your position relative to your competitors involves identifying what sets you apart in the market and how you offer something distinct to prospective employees. The key here is differentiation: how can you stand out to the talent you’re targeting?

4. Persona
Your employer brand has a personality. The persona defines the body language, attitude, and tone of voice you use to communicate with your audiences. Is your brand approachable and fun or laser-focused and straight-talking? Understanding your brand’s persona will shape how you present yourself across all channels, from job ads to social media to internal communications.

5. Platform
The platform is the campaigable creative idea that you’ll use to communicate your employer brand. Yes, it encompasses your visual identity, but really it’s about something you say and do repeatedly and become famous for. It’s an idea that speaks to your proposition, position and persona, and that you can return to again and again.

How to build your employer brand: a step-by-step approach

But where should all this stuff come from? And how do we go about conjuring it all up?

Building a credible employer brand begins with deep audience understanding – the cultural, emotional and practical drivers that shape employee expectations and candidate perceptions.

We always begin by considering who we’re talking to. By doing this, we can build an employer brand that’s relevant, accessible, and inclusive. The goal is for potential talent to look at your brand and think, “You understand me. And your business is a place where I belong.”

It can be helpful to begin this process by asking two questions:

1. Do I understand the diverse range of cultural identities within my organisation and candidate employee audiences?
It’s essential to consider the different backgrounds, experiences, and expectations of people both within and outside your organisation. In particular, what they currently think and feel about your business as an employer.

2. Do I understand the collective memory of each group regarding their experience of employment?
This involves delving into the shared stories, references, and expectations that your audiences may have regarding the workplace. It’s about knowing how they perceive work, what they value in an employer, and what experiences have shaped their approach to their careers.

Armed with these answers, you’ll have developed a clear understanding of how your audiences think, feel and behave around employment in your sector. Think you’ve got all that? Nice one – you’ve just built cultural literacy for your audience! Now you’re ready to create relevant and compelling brand experiences for them, that deliver on the promise of your EVP.

Embedding your EVP

From attraction to onboarding and retention, every phase is an opportunity to reinforce your EVP messaging across different touchpoints throughout the employee lifecycle.

  • Attraction: Job ads, career pages/website and social content that speak directly to your target audience’s needs and desires.
  • Onboarding: Design an onboarding experience that reflects your brand values and sets new joiners up for success. This is where you start building your internal culture.
  • Retention: The communications and experiences we serve the people inside our business need to be as beautiful and carefully crafted as those outside. So continuously reinforce these through employee development, recognition programmes, and other initiatives that align with your EVP.

Bringing your employer brand to life

A successful employer brand doesn’t start and end with external communication, it must resonate and capture the imagination of your people. After all, they’re your most powerful advocates. There are many different ways to build awareness, pride and enthusiasm from the get-go.

  • Launch events: A fun and engaging event can bring your employer brand to life for your employees, bringing them together and help them feel part of the journey.
  • Resources and guidelines: Practical but essential to providing colleagues with a guide to your brand, what it means, how it works, and how they can embody it in their day-to-day.
  • Creating advocates: Empower your most engaged colleagues to act as ambassadors to champion your employer brand both inside and outside the organisation. You can even gamify the process using tools like Real Links.

Above all, make it easy and fun for everyone to get involved!

Building an employer brand is not a one-time effort, it’s an ongoing process. To keep it fresh, relevant and aligned with your audience’s evolving needs, it’s important to continually nurture your brand, monitor engagement levels, seek feedback from employees, and adapt your messaging and strategies to stay current and impactful.

Frequently asked questions

Q: What is the EB 5Ps framework?
A: The 5Ps – Proposition, Proofs, Position, Persona and Platform – are the five elements used to design a cohesive, differentiated employer brand.

Q: How long does it take to build an employer brand?
A: Employer branding is an ongoing process. While core strategy can be developed quickly, typically within 12-16 weeks, embedding it across attraction, onboarding and retention takes continuous improvement.

Q: Do you need a separate employer brand from your consumer brand?
A: Not separate, but distinct. Talent audiences have different motivations and needs, so your employer brand must communicate in ways tailored to candidates and employees.

Get in touch

At BrandPointZero, we help organisations build employer brands that are culturally relevant, creatively distinctive and strategically aligned. If you’re ready to create a famously effective employer brand, get in touch. We’d love to help.

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What is an Employer Brand?

By Employer branding

TL;DR

Your employer brand is your reputation as an employer. Strong employer brands can receive 50% more qualified applicants, reduce cost-per-hire by 50%, and lower turnover by 28%. But employer branding isn’t just about EVPs or following brand guidelines. It requires consumer-grade creativity specifically designed for candidate and employee audiences. The EB 5Ps framework (Positioning, Proposition, Proofs, Persona, Platform) helps build employer brands that stand out from the crowd.

What is an employer brand?

Your brand is what people say about you when you’re not in the room, or so the saying goes. In short, it’s your reputation.

Naturally you’ll want customers to think well of you and advocate for your business, but these days your reputation as an employer is equally critical. In a competitive talent market, employer brand has become as important to business success as consumer brand.

As businesses struggle to attract and retain the best talent, we’re seeing an up-turn in the number of clients investing in their ‘employer brand’. That means using brand theory, strategy, and consumer-grade creativity to grow a winning reputation as an employer, just as we would for a consumer brand.

The business case: Why employer brand matters

The numbers speak for themselves. 86% of HR professionals say that recruitment is becoming more like marketing, and it seems to be working.

Where to start: Your EVP foundation

Having a thorough understanding of your offering as an employer is important, so many of us invest in Employee Value Proposition (EVP) development.

But it ain’t what you say, it’s the way that you say it.

How we communicate a proposition is often the deciding factor, particularly when markets are undifferentiated. Your positioning relative to competitors, how culturally resonant and memorable your messaging is, how arresting and magnetic your visual identity, your posture, body-language, campaign behaviour – all these things drive share of mind, subconscious shortlisting, and preference even before candidates are in the market.

Typically, we’re asked to adhere to a set of master brand guidelines. Brand guardians carefully scrutinise and feedback on the communications and experiences we develop. If we’re smart, our work is approved as compliant.

But will it be effective?

Like many of us at BrandPointZero, I worked in consumer brand agencies for a good long while before moving into the world of employer brand. I know first-hand how carefully good consumer brands are built, the detailed audience research, the meticulous testing involved.

Which is why I find it so odd that we think consumer brands should be a good solution for delivering candidate and employee outcomes.

The EB 5Ps: Building employer brands that work

Yes, it’s important that a brand ‘looks like itself’ (thanks Byron Sharp), but a brand is more than logos, lock-ups and colourways. At BrandPointZero, we use the EB 5Ps framework to build employer brands designed specifically for candidate and employee needs.

  1. Positioning How you differentiate from competitors in the talent market. What makes you unique as an employer?
  2. Proposition (EVP) Your Employee Value Proposition—the value you offer employees in exchange for their contribution.
  3. Proofs Evidence that validates your EVP: testimonials, success stories, benefits, and concrete examples.
  4. Persona Your employer brand’s personality: tone of voice, attitude, and how you show up across all channels.
  5. Platform The campaignable creative idea that brings your employer brand to life consistently across all touchpoints.

A brand designed for the needs of consumers cannot serve the needs of candidates and employees. Our people have a completely different set of needs from our customers, so we must play a different role in their lives.

Of course, we’re always going to play ball when it comes to logos, colours, and those ownable brand assets that drive consistency, and there are big strategic ideas like vision, mission and values that ought to influence all business functions.

Frequently asked questions

Q: What is an employer brand?
A: Your employer brand is your reputation as an employer – what current employees, candidates and the wider talent market think and say about working for your organisation.

Q: Is employer brand the same as EVP?
A: No. Your EVP (Employee Value Proposition) is what you offer employees. Your employer brand is how you communicate and activate that proposition across all touchpoints, internally and externally.

Q: Why can’t I just use my master brand guidelines for employer brand?
A: You can, but not without adapting them. Your employer brand and consumer brand are one and the same, built from the same values, identity, tone of voice and visual assets. The difference is the lens. Candidates and employees have different questions, motivations and emotional drivers than customers, so the brand needs to be expressed in ways that speak directly to talent. Employer branding isn’t about creating a new brand, it’s about translating the same brand for a different audience.

Q: What are the benefits of employer branding?
A: According to LinkedIn and Glassdoor, strong employer brands receive 50% more qualified applicants, reduce cost-per-hire by 50%, achieve faster time-to-hire, and reduce employee turnover by up to 28%.

Q: Where should I start with employer branding?
A: Start with your EVP (Employee Value Proposition). Understanding what unique value you offer employees. Then develop the positioning, proofs, persona and a creative platform needed to bring that EVP to life.

Q: What is the EB 5Ps framework?
A: The EB 5Ps are Positioning, Proposition (EVP), Proofs, Persona, and Platform. These are the five critical elements needed to build a compelling, differentiated employer brand.

Ready to build your employer brand?

If you want candidates and employees to talk positively about you when you’re not in the room, it’s time to invest in employer brand with strategy and creativity designed specifically for talent audiences.

At BrandPointZero, establish deep cultural understanding of your candidate and employee audiences, then build employer brands (using the EB 5Ps) that make great employers famous.

Get in touch to explore how we can help. Or request a free employer brand audit.

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Cultural literacy and its application in the modern workplace

By Employer branding, Our thoughts

TL;DR

Cultural literacy – the ability to understand and engage with diverse cultural identities –is essential for workplace inclusion. Instead of forcing employees to assimilate to a dominant culture, future-facing employers build cultural literacy for all groups within their workforce. This approach drives empathy, inclusion, and engagement. Start with 6 key questions about listening and acting.

What is cultural literacy?

In 1988 the author and educator Professor E. D. Hirsch, Jr. published his manifesto ‘Cultural Literacy: What Every American Needs To Know’. Hirsch defined cultural literacy as the ability to understand and engage with the history, traditions, and practices of a group of people.

As he put it:

‘Those who possess this shared unspoked knowledge can understand and communicate; those who don’t, can’t. Exclusion from this shared cultural knowledge is a major barrier to equal opportunity.’ 

‘Culture’ in this context isn’t limited to theatre, literature, painting, or music. His argument wasn’t that everyone should be forced to read the same books.

Hirsch’s vision was of a common language of ideas which would add meaning and depth to everyday interactions. This national canon would enable every American citizen to commune, communicate, and collaborate more fruitfully with one another.

Just imagine how powerful this could be in the workplace.

Why cultural literacy matters in the workplace

Technology is fuelling the pace of diversification within modern society. Organisations are struggling to keep up with generational vocabulary and behaviours, let alone starting to tackle the issues of equity and social mobility.

Hirsch believed that a unified frame of reference, established as a matter of policy through education*, would be a great leveller, improving every citizen’s ability to navigate civic, social, and professional situations and thereby improve living standards.

Most employers aren’t engaged in education policy, but some of the ideas above might feel familiar.

For example, those of us working in DEI will recognise that a shared frame of reference and set of experiences can unify a group as strongly as it excludes those on the outside.

And those of us who work on leadership and culture transformation would agree that a canon of ideas – like a shared mission, objectives, values or standards – can drive group cohesion, engagement, and effectiveness.

So, is there anything within Hirsch’s work that we can apply to the business of attracting, engaging, and retaining people at work? To answer that question, it’s useful to think about how his ideas have failed to gain traction.

The problem with a single cultural canon

Hirsch believed that a nation’s cultural canon should be not dominant but dialectic; that it should not be the preserve of one privileged group but should be organic, evolving, and shaped by the diverse identities that comprise the peoples of that nation.

All these years later we still have a long way to go. We believe the testimony of minority groups when they tell us their stories are not told and heard. Where minority groups acquire cultural literacy of the majority group through immersion, the majority is all too often illiterate when it comes to the cultural canon of minority groups.

Given this disparity, it’s natural that some groups should reject the mainstream. When the national canon doesn’t reflect the diversity of that nation’s people, adoption is not empowerment, but assimilation and erasure.

What Hirsch failed to acknowledge is that, regardless of their engagement with the mainstream, individual groups exhibit deep cultural literacy within their own frames of reference. It is a mistake to conflate rejection of a national canon with cultural illiteracy.

A more inclusive vision: Cultural literacy for all groups

Our vision is of a more inclusive future in which organisations build and demonstrate cultural literacy for all the diverse identities that comprise their employee base. Instead of insisting people align with a standard, the future-facing employer will meet people where they are, seeing and accepting them, and delivering experiences and communications which are more accessible, more inclusive, and more magnetic.

6 questions to build cultural literacy in your organisation

The business case for inclusion is clear, and inclusion requires cultural literacy. But where to start? Here are six key questions:

Listening

Q1. Do I understand the diverse range of cultural identities within my organisation and candidate employee audiences?
Q2. Do I understand the collective memory (the stories, references, and shared expectations) of each group regarding their experience of employment?
Q3. Are all groups given sufficient space and safety to share their needs with the organisation without judgement or negative consequence?

Acting

Q4. How can leadership styles change to account for different cultural needs?
Q5. How can communications and experiences adapt contextually to meet different cultural needs?
Q6. How can we build empathy by making cultural literacy a key feature of our corporate culture?

Why this matters now

This last question is critical. Cultural literacy provides a fresh approach to building empathy through our organisations.

Take Gen Z employees as an example: they’re bringing new cultural references, communication styles and workplace expectations shaped by platforms like TikTok. #WorkTok has created an entirely new frame of reference for discussing work culture, calling out toxic behaviors, and setting boundaries.

Employers who lack cultural literacy for this generation often miss the mark. Their communications feel outdated, their policies seem inflexible, and their culture appears unapproachable.

Our report on Gen Z and #WorkTok explores this in depth, showing how cultural literacy can bridge generational divides and create more inclusive, engaging workplaces.

An ability to build and demonstrate cultural literacy will be the defining characteristic of the most celebrated employers of the future.

Ready to build cultural literacy?

Building cultural literacy takes time, intention, and expertise. It requires listening deeply to diverse employee experiences, challenging assumptions about ‘standard’ workplace culture and adapting how you lead, communicate, and create experiences.

Need help getting started? Get in touch. BrandPointZero specializes in helping organizations build culturally literate employer brands that attract, engage, and retain diverse talent.

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How building cultural clout can supercharge your employer brand

By Employer branding, Our thoughts

TL;DR

Part 2 of 2: In Part 1, we explored how consumer brands like Nike, LEGO, and Monzo use cultural engagement to stay relevant and build deeper connections. Now, we’re looking at how employer brands can apply these lessons to attract talent, boost engagement, and build lasting competitive advantage.

What is cultural clout for employer brands?

Cultural clout isn’t just for consumer brands. It’s essential for employer brands too. Culturally aware employers attract diverse top talent, drive higher engagement, build stronger reputations and foster innovation. In today’s ever-changing world, your cultural positioning directly impacts your ability to compete for the best people.

4 ways cultural clout supercharges your employer brand

At BrandPointZero, we’ve been looking at this issue for a while and we think it’s a mistake not to be culturally aware as employers. When you’re relevant, timely and meaningful, you’re also more attractive. So, let’s explore why embracing culture is not just a good idea, but a downright necessity for a thriving employer brand.

How can cultural awareness and engagement benefit employer brands?

1. Attracts greater diversity of talent

Great talent isn’t just looking for a pay cheque; they’re looking for a place where they feel they belong. When your brand resonates with the cultures that matter to the people you’re trying to connect with, you become a magnet for the best and brightest. Are you putting out the vibes of a forward-thinking, inclusive, and dynamic workplace?

According to LinkedIn, 75% of job seekers consider an employer’s brand and reputation before applying.

2. Builds employee engagement

When an employer understands the cultural contexts that matter to its people, then it can design experiences and communications which are more relevant, inclusive, and accessible. And when employees feel connected to their workplace on a cultural level, engagement goes through the roof. Imagine the difference between clocking in at a place that’s just a job versus a place that aligns with your values, interests, and passions. Engaged employees are more productive, more innovative, and they stick around longer. Win-win really.

3. Enhances brand reputation

These days, a company’s internal culture can be more visible to the outside world than ever before. Glassdoor reviews, LinkedIn posts, and social media shoutouts can make or break your brand’s reputation. Look at the likes of Brewdog and Google – both rocked by scandals relating to their workplace culture. By fostering a culture that aligns with positive societal values, you not only keep your current employees happy but also build a strong, attractive public image.

86% of candidates research company reviews and ratings before applying (Glassdoor). Your internal culture is now your external brand.

4. Drives innovation

A culturally aware brand is one that’s in tune with the world and its rapid changes. This awareness fosters an environment where new ideas can flourish. When you understand and integrate diverse cultural perspectives, you’re more likely to innovate and stay ahead of the curve. After all, the best ideas often come from the most unexpected places. 

According to Josh Bersin’s research for Deloitte, inclusive companies are 1.7 times more likely to be innovation leaders in their market and 1.8 times more likely to be change‑ready.

How to Start Building Cultural Clout

Ready to start building cultural clour for your employer brand? There are loads of different ways your employer brand can become more culturally literate. Here’s where to begin:

Be clear on what you stand for.
Make sure there is real clarity within your organisation on your vision, mission and values, what you care about and what that might mean for your employer brand.

Listen. Listen. And keep listening.
Are you plugged into the key channels of informal colleague communication? Teams isn’t for chit chat, but Slack and Workplace (and whatever replaces it) are. And with subgroups open for all sorts of interests and circumstances, they reveal a great deal about the lived experiences and cultural trends that matter to your people. This insight can be invaluable in planning future activations that are in tune with both current and prospective employees.

Talk the talk AND walk the walk.
Once you have clarity on what you stand for and the cultures that matter to your people, then it’s important to define a credible and achievable role for your employer brand in those spaces. Then you can activate, be that through sponsorship, patronage, participation, or even developing a voice of authority.

Support your people to advocate for you in their own way.
Peer referral is the most powerful recruitment tool you’ll ever have. But it only works when it feels authentic. So loosen the shackles a little and allow your people to communicate your employer brand pillars within the cultural discourse of their own social networks. Whether it be through different platforms, content formats, language or perspectives. Doing so will build familiarity, likeability and trust in your employer brand.

Develop partnerships with organisations and causes that your people care about.
This can be equally effective on a local, national or global level, depending on your audience. Ben & Jerry’s is known for its activism and partnerships with numerous social justice organisations. As a strong advocate for refugee rights in Europe, it launched the UP Collective in partnership with The Entrepreneurial Refugee Network (TERN) to help remove some of the barriers refugees face when re-entering the job market.

Embracing culture isn’t just a fluffy, feel-good strategy — it’s a hardcore business imperative. It attracts top talent, boosts engagement, enhances your brand’s reputation and drives innovation. Brands like Nike, LEGO and Monzo are leading the way, showing that cultural awareness and engagement is not just possible but profitable.

As people leaders, the ball is in your court. Start tuning into the cultural currents and be open to how it guides your employer brand’s journey. Not only will you create a workplace that employees love to be part of, you’ll also build an employer brand with cultural clout that stands the test of time.

Ready to build your cultural clout?

As people leaders, the ball is in your court. Start tuning into the cultural currents that matter to your workforce and be open to how they can guide your employer brand’s journey.

Not only will you create a workplace that employees love to be part of, you’ll also build an employer brand with cultural clout that stands the test of time. One that attracts top talent, drives engagement, and positions you as an employer of choice.

Need help building cultural clout for your employer brand?

We’d love to chat about how to identify the right cultural conversations for your brand and develop authentic engagement strategies.

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What consumer brands can teach us about cultural engagement

By Employer branding

TL;DR

The most successful consumer brands (Nike, LEGO, Monzo) stay relevant by actively engaging with culture and social issues rather than simply promoting products. Employer brands can learn from this approach to build deeper connections with current and prospective employees by participating in cultural conversations that matter to – and increase relevance with – their workforce.

Why cultural relevance matters for brands

Ever wondered why some brands have that magical, magnetic pull, while others just
 don’t?

It’s not about having the shiniest products or the catchiest slogans. Nope, the secret sauce is culture. Culture is what gives brands their depth, their meaning, and their irresistible charm. And the most successful consumer brands are sensitive to the changing cultural landscape around them and find a role for themselves in that context. It isn’t simply added value on their part. They know it’s essential to remaining relevant.

This lesson is equally critical for employer brands. Just as consumers expect brands to engage with culture authentically, employees and job seekers expect employers to participate meaningfully in cultural conversations. Yet many employer brands operate in silos, missing opportunities to build deeper connections with their workforce.

You’d think therefore, that employer brands would see it as an imperative to engage with culture, keeping in step with current and prospective employees. Why then, do so many continue to exist in silo from it?

Three consumer brands that master cultural relevance

As always, the world of consumer brands offers us many great examples of doing this really well. Let’s explore a few of them.

Nike: Taking a stand on social issues

Nike Colin Kaepernick campaign cultural engagement employer brand lessons

Nike are the supreme experts at using its platform to address important social issues. From supporting former footballer Colin Kaepernick’s stand against racial injustice to promoting gender equality in sports, Nike understands that standing up for what’s right resonates deeply with both employees and customers. That Kaepernick ad “Believe in something, even if it means sacrificing everything” in the wake of the BLM movement, sparked both praise and calls for a boycott. Sales rose however, with the company reporting a 10 percent jump in income to $847 million. Nike recognises that if it wants to still be a viable company for future athletes who will be the face of their brand, then they need to be on the right side of history. And like all brands, Nike must show up where people congregate, namely on social media, and engage with the topics consumers care about.

The impact was significant: Nike’s online sales jumped 31% following the Kaepernick campaign, proving that taking cultural stands resonates with audiences when authentic.

LEGO: Challenging gender stereotypes

LEGO gender-neutral toys cultural engagement brand strategy

LEGO stays culturally relevant by promoting gender-neutral toys, celebrating diverse characters in its sets, and launching initiatives like LEGO Braille Bricks to support children with visual impairments.

It understands that parents are becoming increasingly conscious of the effect engrained gender stereotyping could have on their children. Back in 2021 it commissioned a global study which found that attitudes to play and future careers remain unequal and restrictive. Parents still encouraged sons to do sports or STEM activities, while daughters were offered dance and dressing up. In fact, girls were five times more likely to be encouraged in these activities than boys.

The brand subsequently announced it would work to remove gender stereotypes from its toys and in later released its Lego DREAMZzz sets last year, with the intention of breaking down the silos between girls and boys.

LEGO’s cultural sensitivity paid off: the brand was named the world’s most reputable company in 2021, demonstrating how addressing social issues builds brand strength.

Monzo: Building a community of consumer advocates

Monzo digital bank community co-creation cultural engagement

Monzo disrupted the traditional banking industry by embracing tech innovation and transparency to build a community of engaged advocates amongst tech-savvy, financially conscious consumers.

They respond to cultural trends by offering features like instant spending notifications, budgeting tools, and no hidden fees.

In contrast to Nike’s approach, Monzo leverage their cultural sensitivity to drive new product development. Knowing that their customers love being heard, they’ve frequently involved them in the co-creation process – collaborating to develop a set of product features called gambling blocks which tackle gambling and mental health issues by identifying customers who need extra support and helping them to develop responsible financial habits.

This community-first approach has driven remarkable growth, with Monzo reaching 9 million customers by 2024, showing that cultural engagement directly impacts business performance.

What this means for employer brands

As we’ve seen, the most successful consumer brands don’t just respond to cultural trends
 they actively shape conversations around social issues. Their cultural participation isn’t just marketing; it’s fundamental to their brand relevance and attraction.

The employer brand opportunity:

Consumer brands engage with culture to attract customers. Employer brands can use the same strategies to attract and retain talent:

  1. Take authentic stands on issues your employees care about (like Nike)
  2. Challenge outdated norms in your industry or workplace (like LEGO)
  3. Co-create with your workforce to build community and belonging (like Monzo)

The key insight: Cultural engagement isn’t an add-on to your employer value proposition – it’s essential to remaining a relevant, attractive employer in a changing world.

All too often, employer brands focus exclusively on expressing functional benefits, neglecting the opportunity culture presents to create deeper meaning and emotional connection.

Coming up

In our next article, we explore the different ways employer brands can embrace culture to make them more attractive, relevant and meaningful. Subscribe to our insights or contact us to discuss how your employer brand can build cultural relevance.

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Gareth Southgate Leadership Lessons for Workplace Culture

By Employer branding, Our thoughts

When Gareth Southgate took the helm of the England football team in 2016, the atmosphere was less than ideal. Players were reluctant to don the national shirt and the team seemed a million miles away from reaching its full potential. By the time he resigned, eight years later, his achievements were remarkable, reaching the quarter finals of the 2022 World Cup and final of the Euros in 2022 and 2024. He made fans across the nation dare to dream again. His leadership approach offers valuable lessons for workplace culture, team performance and employee engagement that HR leaders and managers can apply today.

But more than that, he left behind a close-knit, motivated team brimming with confidence, full of players proud to wear the England shirt and willing to go the extra mile for each other. Southgate can’t take sole responsibility for this cultural transformation – his backroom team played its part too – but his journey offers valuable lessons for managing high-performance teams that we can take into the workplace too.

TL;DR

Gareth Southgate transformed England’s football culture through 5 key leadership principles: cultivating psychological safety, leading with emotional intelligence, encouraging accountability, fostering a growth mindset, and leading by example. These lessons apply directly to building high-performance teams in the workplace.

1. Cultivate a positive culture

One of Southgate’s most significant achievements was in transforming the team’s culture. He focused on building a supportive environment where players felt valued and respected. By fostering open communication and encouraging collaboration, Southgate created psychological safety for the whole team resulting in a sense of belonging. And over time, that same psychological safety alleviated the pressure of playing for England
 the players started to enjoy being part of the England set up again, leading to moments of self-expression and utter brilliance.

In any high-performance team, cultivating psychological safety can lead to increased motivation and a stronger commitment to the collective goal. In fact, research from Boston Consulting Group highlights that psychological safety is particularly effective at improving the workplace and reducing attrition for women, people of colour, LGBTQ+ employees and people from economically disadvantaged backgrounds.

2. Lead with emotional intelligence

Southgate’s approach was characterised by his high emotional intelligence. He understood the importance of empathy, active listening, and recognising individual needs. By connecting with his players on a personal level, he built trust and loyalty which was evident in the messages of support from each and every one of them when announcing his departure. According to research employee retention is four times higher in companies where managers possess strong emotional intelligence.

3. Encourage accountability and responsibility

Under Southgate, players were encouraged to take responsibility for their performance and behaviour. He emphasised accountability, ensuring that everyone understood their role and contribution to the team’s success. This sense of responsibility empowered players, making them more dedicated and self-driven. Managers can benefit from this approach by clearly defining expectations, encouraging and empowering team members to manage their own workloads (rather than micromanaging).

4. Foster a growth mindset

Southgate’s tenure was marked by a focus on continuous improvement. It could be argued that the team didn’t quite reach its full potential (a trophy would have been nice!) but the team’s progress was undeniable.

He instilled a growth mindset in his players, encouraging them to learn from setbacks and view challenges as opportunities for growth – just look at the drastic improvement in England’s penalty taking! This attitude helped the team to evolve and adapt, leading to consistent improvement. In any high-performance setting, fostering a growth mindset can drive innovation, resilience and higher levels of engagement. And the impact’s proven. Organisations with a strong growth mindset culture see 47% higher engagement and 34% stronger commitment to their company (

5. Lead by example

Gareth Southgate’s leadership style is a testament to the power of leading by example. His calm demeanour, work ethic and integrity set a standard for the team to follow. By embodying the values he wished to see in his players, he inspired them to mirror these behaviours, increasing trust, improving communication and enhancing team morale.

Key takeaways: Applying Southgate’s leadership to your workplace

Gareth Southgate’s transformation of the England football team offers insights into managing high-performance teams. By cultivating a positive culture, leading with emotional intelligence and creating psychological safety, he turned a struggling group of individuals into a cohesive, motivated team. A team that England fans are proud of. These principles should be applied in any environment to drive success – thank you for the lessons, Gareth.

If you’re looking for support in developing a workplace culture where your people will thrive, then why not get in touch? We’d love to chat.

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Why start with EVP? The strategic foundation explained

By Employer branding

TL;DR

Your Employee Value Proposition (EVP) isn’t just for recruitment. It’s the strategic foundation for your entire employer brand. EVP connects talent attraction, employee experience, company values, and workplace culture. When aligned properly, it drives quality applications, authentic employee experiences, and consistent employer brand messaging. Most organisations lack this structured approach but we can help you get there.

Employer Value Proposition vs Employee Value Proposition

What is an Employer Value Proposition (EVP)? There’s often confusion between ’employer value proposition’ and ’employee value proposition’. At BrandPointZero we’ve (mostly) decided on the latter. We think about EVP as a compelling summary of the value an organisation offers to an employee – hence, employee value proposition. This distinction matters because your EVP is the strategic foundation for everything from talent attraction to employee engagement and workplace culture.

EVP as a foundation for talent acquisition

Given that description, it’s easy to see why EVP is critical for talent acquisition, and why EVP development has been a core part of our offering since we formed. Want to attract the right kind of talent? Then you’d better be sure the prospect of a career with you is attractive, competitive, differentiated, culturally resonant, and beautifully realised. And we can help.

If all those things are accounted for, then you’re off to a flying start. A great proposition is a competitive advantage that’s more likely to generate quality applications.

EVP as a promise to employees

All being well those candidates will turn into colleagues each carrying expectations set by your EVP. This poses our next challenge: we must ensure our EVP is authentic and that the experience of employment meets the expectations set.

I sometimes encourage strategists to think about a proposition as a promise. And a promise made and broken is worse than no promise at all.

Expectations can be met practically but also culturally and experientially. In this context our EVP is not only a tool for talent attraction, but also a standard for employee experience design.

How EVP connects to employer brand and company values

In fact, EVP is the kernel of everything we do, both in talent attraction and ongoing employee engagement. Have a look at this diagram:

The diagram illustrates how EVP sits at the centre of employer brand strategy, connecting:

‱ Core elements: Employer Brand (EB) and Vision, Mission, Values (VMV)
‱ Internal activation: Internal Communications (IC), Employee Experience (EX), and Culture.
‱ External activation: Talent Attraction (TA) and wider Culture.

EVP informs (and is informed by) our employer brand (EB) and corporate vision, mission, and values (VMV). It’s common for us to address development of EVP, EB, and VMV as part of the same project. These core strategies radiate influence, keeping us consistent and accountable which is why there can be no misalignment between them.

Values are of particular importance. Values help us make better decisions in our everyday behaviour, thereby delivering the promise of our EVP by shaping the somewhat intangible sense of what it’s like to work somewhere.

EVP’s role in internal communications and employee experience

Moving into the internal world, EVP is the standard we hold ourselves to when delivering internal communications (IC) and employee experience (EX) audit and transformation. Without this standard, communications and experiences vary greatly in tone, meaning, quality, and effectiveness. And when consulting on corporate culture diagnosis and transformation we ensure clear lines of connection between styles of leadership and the promises within our EVP.

EVP in talent attraction campaigns

In the external world, EVP and employer brand manifest most immediately through talent attraction (TA) campaigns. But to super-charge recruitment marketing we also look to activate in relevant niches of the wider cultural landscape. To be credible, the body language our brands adopt (our campaigning behaviour) must be connected to the value we offer – everything starts with EVP.

This model helps us understand how these different aspects of strategy relate to each other. But experience tells us that it’s uncommon for organisations to be this structured in their approach. We can help. Drop us a line if you’d like to talk about aligning and optimising your EVP, talent attraction or employee engagement strategies.

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How to Make Your EVP Work Harder for Employee Retention

By Employer branding

For many organisations, their Employer Value Propositions (EVPs) are associated with recruitment and talent attraction. But during economic uncertainty, your EVP can become a powerful employee retention and engagement tool. One that’s often overlooked but critically important.

Whilst there are indications of green shoots, employees are feeling the pinch as the gap between outgoings and income decreases. Meanwhile, employers are tasked with finding new ways (beyond remuneration) to support and retain their workforces while maintaining productivity and morale. A powerful, often overlooked, tool that can help is your Employer Value Proposition (EVP).

Why EVP matters beyond recruitment

According to the CIPD, the proportion of employees who report that money worries have affected their ability to do their job has increased from 28% to 33%. Communicating your EVP more effectively reminds and reassures your people how supported and valued they are during challenging times.

Openly discussing the impact of the cost-of-living crisis, and how you plan to address these challenges in a transparent way fosters trust and reassures your people that their concerns are being heard and addressed.

5 ways to activate your EVP for employee retention

1. Communicate your total rewards package clearly
Share clear reward communications: according to the HR Director 1 in 4 employees are not making the most of their workplace benefits. Furthermore, they highlight a gap between awareness of workplace benefits and uptake. Discounts with retailers, cinemas, gyms and holiday providers all add up – remind your employees of the workplace benefits available, the difference they can make and how to access them.2. Review and customise your benefits

2. Review and customise your benefits
Review your flexible benefits packages: offer customisable benefits packages that cater to individual employee needs, such as flexible working hours, remote work options, or financial wellness/ education programs aimed at managing expenses effectively.

3. Invest and promote internal mobility
Promote internal mobility: invest in employee development programs and training initiatives that equip employees with the skills needed to navigate economic uncertainty and position themselves for future success.

4. Recognise and appreciate your people
Appreciate your people: recognise employees for their hard work and contributions, whether through monetary rewards, public acknowledgment, or opportunities for career advancement. Feeling valued, included and appreciated can significantly impact employee morale and engagement, even in the face of financial pressures. And it can help to reiterate what good behaviours look like for other employees too.

5. Emphasise work-life balance
Promote a healthy work-life balance by encouraging employees to prioritise self-care and wellbeing. This may involve implementing policies that discourage overwork and burnout, such flexible working options or mandatory holidays.

In essence, any employer proposition (EVP) serves as a compass guiding organisations through turbulent economic waters. By prioritising employee wellbeing and engagement, employers can weather the storm of the cost-of-living crisis while simultaneously fostering a positive workplace culture and creating a groundswell of employer loyalty. In doing so, they not only mitigate the immediate impact of economic challenges but also lay the foundation for long-term success.

How BrandPointZero can help

BrandPointZero helps organisations attract and retain great people, by being the creative communications force behind engaging, inclusive and sustainable employer brands. If you’d like to know more about how we can help your organisation make the most of your EVP, or even better look to create or refresh it, then we’d love to chat.

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BrandPointZero Wins Social Mobility Award 2022

By Employer branding, Our thoughts

The UK Social Mobility Awards fundraising gala returned as an in-person event on 13th October 2022. Organisations and Institutions committed to advancing social mobility across the UK came together to celebrate their work and share best practice. And we were delighted to be presented with a Leading Light of Social Mobility award.

As an employer brand agency specialising in building inclusive workplace cultures, social mobility is core to our mission. This award recognises our commitment to helping organisations create fair, accessible pathways to talent, ensuring that background is no barrier to opportunity.

The UK Social Mobility Awards (SOMOs)

If you’re not familiar with them, the UK Social Mobility Awards recognise organisations which are prioritising social mobility. For example, through recruitment processes and progression programmes, outreach within the local community, or by developing innovative ways to create change. Organised by leading societal change charity, Making The Leap, they’re the brainchild of Tunde Banjoko OBE. Hats off to Tunde and his team for all of their hard work, and massive congratulations to all of the worthy winners!

Our Social Mobility Contributions in 2022

Our Leading Light award acknowledged the contributions we made to social mobility in 2022, including:

  • Facilitating the UK Social Mobility Awards – Promoting and supporting the awards.
  • Social Mobility Business Seminar – Supporting the annual seminar where organisations interested in this topic came together to deep dive into the topics that really matter.
  • Advisory Board membership – Our position on the social mobility Advisory Board, working to advance social mobility across UK businesses.
  • Social Mobility podcast – Contributing to thought leadership through the Social Mobility Podcast.
  • Social Mobility Awareness Day – Involvement in the inaugural Social Mobility Awareness Day to raise awareness nationwide.

To say we’re honoured to receive it is an understatement. We’re incredibly proud that we’ve started to make a small difference. But we recognise that building inclusive workplaces is a continuous journey. As we continue on our journey, we hope to encourage and support all of the amazing organisations we work with on theirs. Because that’s how we can make change really happen.

Working with us on Social Mobility 

If your organisation is committed to advancing social mobility and wants to embed this into your employer brand strategy, we’d love to hear from you. From defining inclusive EVPs to building recruitment campaigns that attract diverse talent, we help businesses turn their social mobility commitments into authentic employer brand stories. Get in touch to explore how we can support your journey.

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Three foundations for any diversity and inclusion strategy

By Employer branding

Diversity and inclusion can be a huge and complex area to navigate, but it’s a topic that can’t and shouldn’t be ignored. Done properly, it benefits your organisation and society as a whole, but there’s no room for mistakes. So how do we even start designing a D&I communications strategy?

We’ve found thinking about the following three pillars often helps:

Conversation

It’s really important that we encourage people to talk about diversity and inclusion. We need to start and engage in conversations. And we need our approach to be open and honest about where we are, and where we want to be.

There are many sensitive areas, such as gender, race and privilege, which can make some people feel uncomfortable. But starting the conversation with empathy, humility and a willingness to listen and learn is often very welcome by those with whom we want to engage.

Which leads us nicely to our second pillar


Education

Most people want to learn. Many don’t really know how they should talk about diversity and inclusion, especially those from older generations. It’s our job as communicators to help people by giving them the tools, and often the right words, to participate in meaningful conversations.

Only by doing this are we truly able to understand different perspectives and bring people together. So they can either safely continue practising their beliefs and behaviours, or consciously change them for the better.

Action

This is where we get practical. What should we be doing differently? What change do we want to see? How can we encourage people to take action? Let’s set objectives. Let’s allocate tasks. And let’s give ourselves a way of measuring (read more about that here) whatever it is we’re trying to achieve.

After all, any strategy is simply a path to take you from where you are, to where you want to be.

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Measuring employer brand campaign success

By Employer branding, Measuring effectiveness

How can we measure that
? The age-old question in the marketing world.

We get it, our clients want to know whether their investment is generating them valuable ROI. Scratch that, we want to know about ROI too. Employer Brand campaign measurement tells us if our creative and strategic thinking are having the effect we intend. It can help us to understand if the channels and platforms we’ve chosen are helping us to deliver value. However, a recent CMO Council survey of senior marketing executives found that more than 80% were dissatisfied with their ability to measure marketing ROI, and fewer than 20% of the respondents said their companies employed meaningful metrics (Harvard Business Review).

Why then, is measuring campaign success often such a challenge? In this blog I’m going to tackle some of the common pitfalls


Having unclear objectives

What are you trying to achieve? If you don’t define this at the start of your campaign, it will become much harder to retrofit metrics further down the line. It’s crucial to decide what and how you’re going to measure in the planning phase of your campaign.

Trying to measure too many objectives

Google Analytics will give you a wealth of data and it’s easy to be overwhelmed by it all – it’s very easy to fall into the trap of trying to capture too many metrics. Focus on what’s important to you – what does a successful result actually look like? Then select the metric(s) that reflect that. Define your goal first, and choose the measurement tool second, not the other way round.

I can’t measure that!

How can I measure a feeling? Admittedly it’s considerably harder to measure some things than others, but that doesn’t mean that the channel is less effective – it’s just harder to show whether it is or not. And this is where we get into the grey area of measurement, the art behind the science.

Feelings are less quantifiable than ‘number of visitors on my webpage’ for example. Just because someone likes your brand a bit more having seen your campaign doesn’t automatically convert to clicks. And it’s often impacted by multiple different factors. An employee may well have read your leaflet on wellbeing but have had to work late every night that week. Social listening tools, pulse surveys, in app surveys and sentiment analysis are all ways to help with this and you could consider using them as a way of measuring your campaign.

If you are measuring overall sentiment, you’ll need to view these as part of the bigger picture and work with your wider marketing team to understand what else may have had an impact on your measurements.

Being unrealistic

How to measure how many people have walked past a billboard, and thought ‘yes, I want to apply’? Likelihood is that your media provider will have told you how many people drive past it every day, and how many impressions you’ll receive in the planning phases, but it will be very hard to tell who has taken a direct action off the back of it. This doesn’t mean you should discount it from your marketing mix but be realistic about what information will be available to you. As an example, billboards are great for awareness raising, and impressions might be right metric for that goal.

Not sharing, using or learning from your results

All too often, results aren’t shared, meaning that learnings aren’t taken forward into other campaigns. Make a point of sharing your learnings so future team members can avoid making the same mistakes. Additionally, by analysing your results in real time, sometimes you can optimise your campaign as you go, improving its efficacity.

In conclusion, build measurement into your planning. Knowing what, how and when you measure will set your own and your stakeholders’ expectations. Don’t avoid measurement just because it’s hard – consider using different measurement tools and be realistic about what results can be achieved. And finally, share your results, so your team and others can learn from them.

Planning a campaign but don’t know where to start with measurement? As a self-confessed spreadsheet lover and Google Analytics aficionado, get in touch


Interrogate your employer brand like it’s a bent copper

By Employer branding

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If your employer brand walked into AC-12, would it come out clean? As David Ogilvy once said, “Interrogate the product until it confesses.” But swap “product” for employer brand and suddenly you’re staring down the barrel of something a lot more relevant. Too many companies act like they’ve got nothing to prove. They trot out their values like a checklist, talk about their “great culture,” maybe throw in a dog-friendly office and a vague promise of “flexibility.”

And they expect talent to just buy it.

Jesus, Mary, Joseph and the wee donkey

But as Line of Duty’s Ted Hastings often said, “I’m interested in one thing and one thing only – the truth.” And that’s exactly what your employer brand needs to reveal.

The truth about what it’s really like to work there. The truth behind the slogans. The truth you’ll only find by putting your EVP in the interview room and turning up the heat. Because right now, too many employer brands are giving us the same jargon-filled script. “We’re innovative, collaborative, and passionate.”

People don’t buy a quarter-inch drill. They buy a quarter-inch hole

Theodore Levitt observed that people don’t buy products or services, they buy solutions to their problems. Same goes for jobs. People don’t care about your headline perks – they care what this job means for their life, their ambitions, their identity.

Especially if you’re not the biggest name in the market. Because when you’re the underdog, you don’t get to phone it in. You don’t get to play it safe. You have to go deeper. You have to ask tougher questions of yourself.

Interrogate your EVP like you’re leading an AC12 investigation

Surveil your culture. Interview your people. Dig into exit interviews like cold cases. Cross-reference what you say with what actually happens. Burn the boilerplate. Freeze the clichĂ©s. Shake the shiny surface until something real and raw falls out. What’s the truth at the core of your employer brand that no one else is brave enough to say? Because that’s the stuff talent notices. That’s the thing they remember when choosing where to put their time, energy, and future.

In short

Big organisations have the luxury of reputation. You may not. But you do have an advantage: the power to be real. So put your employer brand under surveillance. Ask it the hard questions. And don’t stop until you have them bang to rights. And then we’ll be sucking diesel.

Need a little help?

We hope you’ve found this article helpful. If you need help, support, or just a chat about your employer brand or talent strategy, please don’t hesitate to contact us. Between you and me, much of our best work has started with a cup of tea, a chocolate Hobnob and a video call.

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Building a business case for employer branding

By Employer branding

Employer Branding sounds like one of those things only big, shiny companies with massive HR teams worry about. But in reality? It matters to every business that wants to attract great people, keep them around, and make work feel
 well, like a good place to be. Whether you’re a start-up or a seasoned name in your industry, your employer brand is already out there. It’s in your job ads, your Glassdoor reviews, your interview processes. It’s even in what your people say about you at the pub. So, this blog is here to help you make the case for why investing in your employer brand (on purpose, not by accident) is one of the smartest moves you can make. We’ll keep it simple.

People want more than a job. They want a reason

Gone are the days when a decent salary and a desk were enough. Today’s candidates want to feel something about where they work. Purpose. Progress. Personality. They want to know what you stand for and whether it matches what matters to them. The numbers back it up. 92% of people would consider leaving their current job for one with a better reputation. (smartdreamers.com) And 76% are more likely to stay with a company that has a strong employer brand. So, if you’re not showing up with a clear, compelling story about why your workplace is worth joining, the chances are your competitors are.

You already have the story. You just need to tell it well

Good news – you don’t have to invent some glossy, made-up narrative. Your employer brand isn’t a pitch. It’s a reflection of what already makes your company great (or different, or quirky, or cool). Is it the people? The energy? The way you laugh through the tough times? Whatever makes your culture tick, that’s your superpower. The key is to tell that story clearly, consistently, and stick it where the right people can see it. It’s not about perfection. It’s about being honest, interesting, and you.

It makes hiring easier, faster, and cheaper

Here’s the really good bit: when people like what they see about your company, they’re way more likely to apply. And if your brand is strong, they’re more likely to be a good fit and say yes when the offer comes in. That means fewer wasted interviews, shorter time-to-hire, and less pressure on your team. In fact, companies with strong employer brands cut their cost-per-hire by 43%. (tmpw.co.uk) That’s going to make a big difference to that all important bottom line. Plus, when your reputation is doing some of the heavy lifting, you don’t have to work as hard (or pay as much) to stand out in the crowd.

First impressions last. Make them count

The candidate experience isn’t just about efficiency. It’s your first chance to show people what you’re like to work with. Every email, every phone call, every delay or no-show interview sends a message. And here’s the thing: 55% of job seekers ditch applications after reading a bad review (inc.com) and 78% see the application process as a reflection of how a company treats its people. (impress.ai) So there’s no doubt about it. It matters. Even if someone doesn’t get the job, they should walk away thinking, “Hey, I’d still recommend that place.”

It keeps your best people around

Hiring’s only half the job. The other half? Keeping your people happy, engaged and (most importantly) not on LinkedIn job alerts every week. A solid employer brand helps you deliver on your promises. When your culture, values, and day-to-day experience actually match up, people notice. And they stick around. Companies with strong employer brands see 40% less turnover. That means fewer exit interviews and way less time spent wondering why your best people are disappearing.

It strengthens your entire brand

Your employer brand doesn’t just sit in the HR corner. It touches everything. When people love where they work, they talk about it. They post. They share. They attract others. And it’s not just warm fuzzies. The employee voice is three times more credible than the CEO’s (qualtrics.com) when it comes to talking about life at a company. That kind of advocacy? You really can’t buy it. And when potential customers or partners see a company full of happy, engaged people, it builds trust. Your reputation grows in all the right ways.

TL;DR

You’re already being judged as an employer every day. The only question is whether you’re actively shaping that reputation or letting it take on a life of its own. A strong employer brand helps you hire better, retain longer, save money, and boost your reputation. And best of all? It doesn’t have to cost the earth. Sometimes it just starts with being more honest, more human, and more intentional about how you show up. So, if you’ve been waiting for a reason to invest in your employer brand, this is it. Because in a world full of noise, people don’t just want a job. They want to feel like they belong. The question is: are you giving them a reason to?

Need a little help?

If you’d like some help, support or even a little chat around defining your employer value proposition, developing your employer brand or any aspect of your talent attraction strategy just drop us a line. After all, much of our best work has started with a cup of tea and a biscuit.

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Question, Mark. How often should we change our EVP?

By Employer branding

It’s a question I get asked all the time: “How often should we update our EVP?” And honestly, it’s a fair one. With the fast pace of change these days, and all the noise around employer branding, it can feel like you need to refresh your EVP every time something shifts in the business. But before rushing to rewrite, let’s take a step back.

Think of your EVP – your Employee Value Proposition – as something alive and evolving. It’s not a one-off project you tick off the to-do list. If your organisation hasn’t changed much, there’s usually no need for a complete reset.

When is it time to rethink your Employee Value Proposition (EVP)?

There are definitely moments that call for a proper review. Big shifts, like a merger, acquisition, major growth or downsizing, are good reasons to step back and ask: “Does our current EVP still reflect who we are now?” Because let’s face it, your company might not be the same place people joined a year or two ago. The culture, the work, the experience – it’s probably evolved. And your EVP should reflect that.

It’s about being honest and accurate. If the business has genuinely changed, your messaging to both current and future employees needs to catch up. People notice when it doesn’t.

But not every change means a new EVP

A new Head of Talent Acquisition? A competitor winning some awards? A few comments that the EVP “feels a bit tired”? These aren’t bad prompts to check in on your messaging, but they don’t mean you need to tear everything up and start again.

Unless the employee experience has genuinely shifted, your EVP likely still holds water. If your organisation hasn’t changed much, forcing a new EVP can actually dilute your message and confuse your people.

It’s not all or nothing

It doesn’t have to be a big yes-or-no decision. Instead of thinking in black and white, think of your EVP as something you tune, like tweaking an engine to keep it running at its best. Small, thoughtful updates based on feedback from new joiners, exit interviews, engagement data, and day-to-day observations can keep your EVP aligned and relevant. It’s about refinement, not reinvention.

The problem with changing too often

Here’s something to consider: if you’re refreshing your EVP every three or four years without any significant business changes behind it, you could be sending mixed signals. What are you saying to people? That last year’s message doesn’t apply anymore? That this year’s pitch is completely different?

That kind of flip-flopping can lead people to question whether your EVP was ever real in the first place. If they don’t see real change in the organisation, but they keep hearing a new story, it starts to feel like marketing fluff, and trust begins to slip.

So how do you know when a change is needed?

Good news: you don’t have to rely on guesswork. There are plenty of indicators you can track to figure out whether your EVP still hits the mark. If you’re not already measuring some of these, it might be time to start:

  • How many hires are coming from key competitors?
  • How are those teams performing after those hires?
  • What’s engagement like after three months for new joiners?
  • How many new hires are even aware of your EVP?
  • Are candidates being lost to counteroffers?
  • What percentage of new joiners turn into top performers?
  • How long are they staying?
  • Are they willing to share their stories?

These insights can paint a clear picture. If things are heading in the wrong direction, make some targeted adjustments to your EVP. But if the numbers are holding up well, that’s a good sign it’s still working.

In short

So, when should you change your EVP? Only when your organisation has gone through a meaningful shift. Otherwise, keep an eye on it, listen to what the data’s telling you, and make the occasional tweak to stay sharp and relevant. Your EVP doesn’t need constant reinvention, but it does need regular care and attention.

Need a little help?

We hope you’ve found this article helpful. If you need help, support, or just a chat about your employer brand or talent strategy, please don’t hesitate to contact us. Between you and me, much of our best work has started with a cup of tea, a chocolate Hobnob and a video call.

Persuasion versus promotion: The power of employer branding

By Employer branding

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Is employer branding misunderstood? I frequently encounter this question, and those who ask it can be forgiven for assuming the answer is ‘yes’. Too often, how companies present themselves to current and prospective employees feels unimaginative or formulaic. There seems to be a lack of appreciation for what strong employer branding can achieve. Somewhere along the way, many organisations have confused its purpose. Employer branding is less about promotion and more about persuasion.

Consider the difference between these two approaches. Promotion is broadcasting a message: job postings, benefit summaries, and corporate slogans. A careers page that simply says, “We’re hiring – apply now.” The office tour video that focuses on the free snacks or the social posts listing your awards, rewards and perks. Promotion is all about visibility. But its impact often stops there. It tells but doesn’t connect.

Persuasion, by contrast, is about storytelling, articulating culture, and building an emotional connection. It’s about showing – not telling – people why your organisation is a great place to work. It’s about crafting an authentic narrative that resonates with individuals, whether they’re candidates, colleagues, or ex-employees. Great employer brands use persuasion to build trust, foster loyalty, and spark genuine excitement. They invite people into something bigger: a shared purpose, an inclusive organisation and a culture worth being part of.

This means a slight shift in mindset for our friends working in talent acquisition. To move away from sourcing candidates, generating applications and creating shortlists, and towards persuading the right people to believe in, invest in, and champion your culture. And that includes those people who already work for you. If we capture the hearts and minds of people, their bodies and talent will quickly follow.

In short

Next time you review your employer branding efforts, ask yourself: how much of it leans on promotion versus persuasion? And consider how to tip the balance decisively toward the latter.

Need a little help?

We hope you’ve found this article helpful. If you want help, support or even just a chat about this or any aspect of your employer brand or talent strategy, then drop us a line. Between you and I, much of our best work has started with a cup of tea, chocolate Hobnob and a video call.

BrandPointZero - Employer Branding and Communications - Blogs - Glassdoor

How to encourage your people to leave a good Glassdoor review

By Content marketing, Employer branding

In today’s competitive job market, businesses are always looking for ways to attract top talent without breaking the bank. So, ensuring your business has a good online reputation should be high on your list of priorities. When we buy products online, who doesn’t check the reviews first? It’s a simple way to ensure we’re getting the value we expect, and the same goes for job hunters. Before jumping into a new role, candidates want to be sure it’s as great as advertised. After all, switching jobs due to unmet expectations doesn’t look great on anyone’s CV.

That’s where sites like Glassdoor come in. As more candidates turn to workplace review sites to make informed decisions, employers have a huge opportunity to showcase what makes their business great – without needing to spend a fortune.

But how to encourage your people to leave reviews without feeling like you’re begging for approval, or that you’re applying pressure on them to say positive things about your business and your culture when they might feel differently? Here are 10 steps you can take to get your employees on board with sharing their experiences, without it feeling like an extra chore or an uncomfortable ask they’ll try to avoid.

1. Ensure yours is a positive working environment

You can’t expect glowing reviews if your workplace isn’t glowing. A supportive, engaging environment is the foundation for authentic, positive feedback. Happy employees are naturally more inclined to share their great experiences. To foster this, make it a habit to regularly check in with your team, seek their feedback, and, most importantly, act on it. Then they’ll be much more likely to share their positive experiences with the world.

2. Introduce Glassdoor and its value

If you want employees to leave reviews, help them understand why it matters. Take time to explain how Glassdoor impacts your company’s reputation and attracts top talent. When employees realise their feedback contributes to the bigger picture, they’ll be more invested in sharing their honest experiences. Make them feel like their voice truly counts.

3. Get your company’s Glassdoor profile ‘unlocked’

Unlocking your company’s Glassdoor profile is a small investment with big returns. It allows you to showcase richer content like photos, job postings, and videos, giving potential employees a real taste of your company culture. Plus, your current team will appreciate seeing a Glassdoor page that reflects the company they know and love. It builds pride and connection.

4. Make reviews part of the employee experience

Integrate review opportunities into key moments of the employee journey:

Onboarding: New hires are full of excitement, so ask them about their first impressions.
Work anniversaries: Reflecting on growth and milestones is the perfect time to gather feedback.
Promotions and milestones: Celebrate career progress while gathering insights into their journey so far.
Exit interviews: Even departing employees can share balanced, thoughtful feedback.

This approach keeps your Glassdoor page fresh and active.

5. Simplify the process – offer a clear “How to” guide

Make leaving a review a breeze by providing clear, step-by-step instructions. Not everyone’s familiar with how Glassdoor works, so guide them through the process. Offer simple, easy-to-follow steps to ensure they feel comfortable sharing their feedback without stress or confusion. The simpler you make it, the more likely they’ll take the time to write a review.

6. Encourage open and honest feedback

Let your team know that honest feedback is not only encouraged, but it’s genuinely valued. Make it clear there’s no pressure to leave only positive comments – authenticity is key. Whether they’re sharing praise or constructive criticism, giving employees the freedom to be open creates a culture of trust. Plus, potential candidates can spot fake reviews a mile off, so be upfront about the good and the bad.

7. Make it more fun – gamify the process

Glassdoor doesn’t allow incentivised reviews (and rightfully so!), but you can still make the review process fun and engaging with a bit of healthy competition. Create a friendly leaderboard, showing which departments have the most Glassdoor engagement. Give shout-outs to employees and teams who actively participate. This approach will help encourage everyone to join in without feeling forced. Who doesn’t love a bit of friendly competition?

8. Respond to reviews

Actively monitoring and responding to reviews on Glassdoor is essential for creating a transparent, open dialogue with your employees. Whether the feedback is positive or negative, showing you’ve engaged with it lets your team know you genuinely care about their opinions. By acknowledging reviews in a meaningful way, you’re reinforcing the idea that employee feedback drives progress and contributes to a better workplace for everyone.

9. Feature reviews in your internal communications

If you want your team to leave reviews, show them what happens when they do. Feature positive reviews in your internal communications; think company newsletters, all-hands meetings, or even on your social media pages. You could also use employee testimonials as part of your recruitment strategy. Why? Because doing so creates a culture of recognition. When employees see their peers being celebrated for sharing their experiences, it encourages them to do the same.

10. Make reviews a catalyst for change

Glassdoor reviews aren’t just for external branding – they should drive real change. When employees see that their feedback leads to improvements, they’re more likely to leave reviews in the future. Hold regular town halls to discuss common themes in reviews and outline steps you’re taking to make change. When feedback translates into action, employees will be even more motivated to share their thoughts.

TL;DR

The key to encouraging positive Glassdoor reviews is to create an environment where your people genuinely want to share their experiences. By making reviews a regular part of your company culture, recognising employee contributions, and ensuring that feedback leads to meaningful change, you’ll be building a stronger employer brand – one authentic review at a time.

Need a little help?

We hope you’ve found this content helpful. If you want help, support or even just a chat about this or any aspect of your employer brand or talent strategy, drop us a line. After all, much of our best work has started with a cup of tea or a Zoom call.

BrandPointZero - Employer Branding and Communications - Blogs - The Real Cost of a Poor Employer Brand

The real cost of a poor employer brand. And how to fix it.

By Employer branding

If you’re in talent acquisition right now, you may well be juggling a long list of open roles, increasing candidate drop-off rates, more turnover, and rising recruitment costs. It may well be that your employer brand isn’t doing what it should. The good news? It’s totally fixable. The sooner you address it, the better – it’s cheaper to tackle the problem before it snowballs into something bigger. Think of us as your employer brand doctor – here to help prevent problems before they start!

Stick with us, and we’ll show you exactly how a weak employer brand can be bad for business, plus some simple, cost-effective ways to turn things around.

So, what exactly is your employer brand?

In a nutshell: it’s everything. It’s how potential candidates view you, not how you see yourself. In today’s job market, your brand needs to stay fresh and appealing to attract top talent and keep them around. Crucially, your brand impacts more than just hiring. It influences your reputation with customers, investors, and even stakeholders too.

The stats are clear: 88% of job seekers take your employer brand into account before applying, and companies with a strong brand are three times more likely to hire quality candidates. On the flip side, 69% of candidates say they’d turn down a job offer from a company with a poor reputation – even if they’re unemployed. If you want to get ahead and keep top talent coming in, making sure your employer brand is solid is more important than ever.

(Source: MRINetwork)

The cost implications of a poor employer brand

A weak employer brand isn’t just an image problem – it hits you where it hurts: your wallet. It’s often hard to see at first, but over time, a weak employer brand can cost you big in ways you might not even realise. From recruitment expenses to lost productivity, here’s a rundown of where your brand is draining your resources:

The cost of candidate fallout
If your brand is a turn-off, candidates will be dropping off too.  A 2024 Cronofy report found that 43% of candidates bail on interviews because of scheduling delays. And it doesn’t stop there – drop-off rates are high at every stage: 22% during application, 24% at screening, and 25% at interviews.

The cost of increased turnover and poor candidate quality
With a poor employer brand, you’re going to attract lower-quality candidates, which means higher recruitment costs and more turnover. Companies with weak brands may need to bump up salaries by 10% to attract talent (source: Harvard Business Review), and you’ll probably spend more time filling roles, which can hurt your operations. On the flip side, companies with strong brands experience 28% less turnover. That’s huge, considering replacing an employee can cost up to 200% of their salary!

The cost of increased reliance on agencies
When your employer brand is weak, you might lean more heavily on recruitment agencies. And guess what? Those fees can run anywhere from 15% to 30% of a candidate’s first-year salary – sometimes even higher for hard-to-fill roles. 

The cost of low engagement and productivity
Engaged employees are happy employees. Companies with engaged employees see 23% higher profitability and 17% more productivity. In contrast, disengaged workers are contributing to a global loss of $8.8 trillion in productivity each year. So, poor engagement can definitely hurt your bottom line.

In short, a poor employer brand might seem like a minor issue now, but it adds up fast – and it’s costing you more than you think. Fixing it is a smart way to save money in the long run and stay competitive.

Time to fix your employer brand?

Your employer brand doesn’t stay fixed – it’s always evolving. With the way things are changing in the job market (think shifting employee expectations, more hybrid work, and a bigger focus on purpose-driven workplaces) your brand could probably use a refresh to stay competitive. Brands need regular attention, so let’s make sure yours stays attractive to the best talent out there.

Review your employer value proposition (EVP)

Today’s employees expect more than just a salary. They want things like flexible working, mental health support, and psychological safety. DEI is no longer just about policies. It’s about action and creating an inclusive culture. Plus, your EVP needs to adapt to the changing landscape of job roles, especially with AI and automation on the rise, and increased demands for pay transparency and career progression.

If your EVP isn’t aligned with these evolving needs, it’s time to rethink it. A little investment now could make a huge difference in how your brand is perceived and how you attract and keep top talent. For more guidance, check out How to Make Your EVP Work Harder by our friends at BrandPointZero.

Adapt your EVP for different audiences

Just as consumer brands tweak their messages for different customer groups, your employer brand should speak to the unique needs of each team within your company. Salesforce are nailing this by using LinkedIn to showcase diverse content for different roles within their organisation. Similarly, Marriott does a great job with Instagram reels, highlighting everything from hospitality to corporate roles.

These brands understand that one-size-fits-all doesn’t work. Platforms like LinkedIn, TikTok, and Instagram Reels are really popular with brand right now who are using them to show behind-the-scenes peeks at their workplace cultures. This authentic, real-life content helps you connect with the right people.

If you need inspiration, check out our case study with NFU Mutual, where we helped them create a super-targeted EVP for their pricing team.

Don’t stop at the candidate experience

The candidate experience is a big deal, and rightly so. If candidates drop out of your hiring process, you lose time and money, plus you might end up paying agency fees to fill the role. A bad candidate experience can even hurt your reputation and make it harder to hire top talent in the future.

AI is changing the game. Companies like Chipotle have slashed hiring times from 12 days to just 4 using AI-powered assistants. Also, fairness and ethical practices in hiring is a must have. By creating clear, unbiased hiring criteria and offering equal opportunities to all applicants, you’ll boost your employer brand and attract a more diverse pool of candidates. And with remote work now a staple, it’s crucial that your hiring and onboarding processes are seamless, even virtually. Clear communication is key, and making remote hires feel valued from the start will help ensure a smooth transition.

Check out our article ‘Candidate experience: How to meet and exceed their expectations’ but don’t forget to carry those good experiences through into equally good on-boarding as that’s the time new hires will be evaluating promises against reality.

Re-engage candidates with your employer brand

Once you’ve nailed your employer brand story, it’s time to get it out there. Encourage your employees to share their real experiences on LinkedIn, TikTok, and Instagram. Trust us – real stories from real employees resonate way more than polished corporate ads. Companies that embrace employee-generated content see up to twice as much engagement. If you want to dive deeper into this, check out ‘Content marketing for recruiters. Engaging candidates with your employer brand’.

In conclusion

A weak employer brand is probably costing you more than you think. It’s not just about recruitment fees – it impacts your reputation and even customer loyalty. If you let things slide, it’ll only get harder to fix. So, take a moment to ask yourself: Is your EVP still delivering what your employees want? A little tweak could make a huge difference. And let’s face it – a strong employer brand isn’t just a feel-good thing – it pays off hugely in the long run. If you need help, we’re here to chat!

Want some help?

If you feel you’d like some help, support or even a little chat around your careers website or aspects of your employer brand and talent attraction strategy just drop us a line. After all, much of our best work has started with a cup of tea and a Zoom call.

BrandPointZero - Employer Branding and Communications - Blogs - The Importance of KPIs

The importance of effective KPIs for your employer brand

By Employer branding, Measuring effectiveness

In today’s competitive job market, your employer brand plays a crucial role in attracting and retaining top talent. It’s not just about looking good on paper – it’s about creating a company culture people genuinely want to be a part of. And in a world where resources are often stretched thin, it’s more important than ever to make sure you’re doing more with less. That’s where employer branding Key Performance Indicators (KPIs) come in.

By tracking the right KPIs, you can ensure your employer branding efforts are aligned with your business goals and generating real, tangible results. Think of it as finding the most efficient route to success – getting the most bang for your buck while improving your bottom line.

What are employer branding KPIs?

KPIs are measurable values that help companies track the success of their efforts. In the context of employer branding, KPIs are metrics that show how well your brand is doing in attracting, engaging, and retaining top talent. They help you understand what’s working and what’s not, and they guide your decision-making.

Tracking the right KPIs is vital as it allows you to allocate resources wisely, prioritise the areas that need attention, and focus on the strategies that are delivering the best results. A little investment in measuring the right KPIs can pay huge dividends in the long run – helping you attract quality candidates, improve retention, and create a brand that stands out in a crowded market.

Employer branding KPIs you can’t afford to skip

Here’s a breakdown of the most important KPIs to track in your employer branding efforts:

Talent attraction and recruitment metrics

  • Application conversion rate: This is the percentage of job seekers who apply after viewing a job post. A higher conversion rate suggests that your employer brand is enticing potential candidates to take the next step. 88% of job seekers consider an employer’s brand before applying for a job, so getting yours right is critical to scoring well here. Tracking your conversion rate can help you optimise your job listings to attract the right talent. (Source: Vouchfor.com, 2025)
  • Time-to-Fill: This metric measures the time it takes from posting a job to hiring a candidate. A long time-to-fill can indicate inefficiencies in your hiring process, while a shorter one suggests your recruitment efforts are on point.
  • Quality of hire: This KPI evaluates the performance and retention of new hires. It’s essential because hiring the right candidates isn’t just about filling positions quickly – it’s about finding people who will thrive in your company culture and stay for the long-term.
  • Candidate experience score: How do potential hires feel about your recruitment process? Tracking this score allows you to gauge candidate satisfaction and identify areas for improvement, which can significantly impact your employer brand’s reputation.

Employer brand awareness metrics

  • Career site traffic: Tracking the number of visitors to your career site helps you understand the reach of your employer brand. More traffic often means greater awareness and interest in your company, which is a great sign of your brand’s appeal.
  • Social media engagement: Likes, shares, comments, and interactions on your employer branding posts indicate how well your brand resonates with potential candidates. It’s important to monitor how your brand is being received on platforms like LinkedIn, Instagram and TikTok, as these can be powerful tools for recruitment.
  • Employee reviews and ratings: Reviews on platforms like Glassdoor and Indeed offer valuable insights into your employer brand from the people who matter most – your employees. These reviews can show where you’re excelling and where there’s room for improvement.
  • Employer Net Promoter Score (eNPS): This measures how likely employees are to recommend your company as a place to work. A high eNPS means your employees are happy and willing to advocate for your brand, which is a powerful tool for recruitment.

Employee Retention and Engagement Metrics

  • Employee retention rate:This metric tracks how well your company is keeping talent. A strong employer brand that supports employee growth and satisfaction can help reduce employee turnover by as much as 28%. (Source: dsmn8.com, 2024)
  • Internal mobility rate:This KPI reflects the opportunities for growth within your company. High internal mobility is a sign of a healthy work culture where employees feel they have room to grow.
  • Employee engagement scores:Regular surveys can give you a snapshot of how engaged your employees are with your company’s culture and mission. Higher engagement (which will come naturally with a stronger brand – sometimes by up to 20%) means your brand is likely creating a workplace people want to be a part of. (Source: Vouchfor.com, 2024)

Why these KPIs matter

So why track all these KPIs? The answer is simple: it lets you make decisions driven by real data. 72% of recruiting leaders around the world agree that employer branding has a significant impact on hiring. By understanding where you stand on key metrics, you can allocate your resources more effectively, targeting high-impact areas which need attention. (Source: Vouchfor.com, 2024)

  • Prioritisation of high-impact areas: Not every part of your employer branding strategy will deliver the same results. Tracking KPIs helps you identify what’s working and where to focus your efforts – ensuring you’re not wasting time or money on initiatives that aren’t bringing value.
  • Cost savings & ROI: A little investment in tracking and optimising your KPIs can result in huge savings in the long run. For example, a strong employer brand can reduce recruitment costs by up to 50%, while also speeding up the hiring process. That’s money back in your pocket and less stress on your HR team. (Source: Vouchfor.com, 2024)
  • Competitive advantage: Employer branding is a powerful tool in attracting top talent. By tracking KPIs, you can continually refine and improve your strategies, building a stronger brand that stands out in the job market.

Optimising employer branding efforts with limited resources

You don’t need a massive budget to make a big impact with your employer brand. Here are a few ways to optimise your efforts and get the most out of your limited resources:

  • Employee advocacy: Encouraging employees to share content on LinkedIn, Instagram, and other social media platforms is one of the most cost-effective ways to promote your employer brand. Employees’ authentic stories carry more weight than corporate messaging and can help you reach a wider audience.
  • Automate and streamline processes: Use tools to help you track and analyse your recruitment, social media, and employee engagement metrics. Automation saves time and ensures you’re always on top of your KPIs.
  • Focus on organic growth: Enhance your career site’s SEO, showcase your company’s culture through storytelling, and be transparent about your values. These efforts can create traffic and help attract the right candidates without spending a fortune on paid ads.
  • Repurpose & reuse content: If you’ve already created content for your recruitment efforts, repurpose it! Use the same blog posts, videos, and testimonials in different formats and across different channels to maximise their reach.

In conclusion

Tracking KPIs is crucial to the success of your employer branding efforts. By measuring the right metrics, you can ensure your recruitment, retention, and brand awareness strategies are aligned with your business goals. And you’ll be able to do all of this with minimal investment.

A little time and effort spent tracking your KPIs can lead to huge benefits in terms of cost savings, improved efficiency, and a more attractive employer brand. In the end, it’s all about doing more for less. And with the right approach, you’ll be on your way to building a brand that not only attracts top talent but keeps them around for the long haul.

Want some help?

If you feel you’d like some help, support or even a little chat around your employer brand KPIs or other aspects of your employer brand and talent attraction strategy just drop us a line. After all, much of our best work has started with a cup of tea and a Zoom call.